Healthcare Support Specialist

2 weeks ago


Goshen, Indiana, United States Goshen Health Full time
Compensation and Benefits:
- $3,000 (LPN & MA) Bonus
- $3,000/year Tuition Loan Repayment
- $3.00/hr Float Premium

Position Overview:
This role can be filled by a Medical Assistant (MA), Licensed Practical Nurse (LPN), or EMT. The ideal candidate will be adaptable and eager to learn, thriving in a dynamic environment.

Office Hours:
Typically Monday to Friday, 8 AM to 5 PM.

About the Float Team:
The Float Team members have the unique opportunity to gain insights across the entire healthcare network. They are scheduled to cover both planned and unplanned openings at various practices.

Incentives:
- $3,000 Bonus
- $3,000/year Tuition Loan Repayment
- $1.00 per hour bonus for Bilingual Candidates
- $3.00/hr Float Premium
- Tuition reimbursement
- Comprehensive Medical, Dental, and Vision Benefits for Full-Time and Part-Time Employees.

Key Responsibilities:
- Assist healthcare providers in daily clinical and administrative tasks.
- Engage in patient care and ensure the efficient operation of the medical facility.
- Maintain exceptional customer relations, providing positive support to patients and colleagues.
- Accurately gather and enter patient information into electronic medical records.
- Verify insurance eligibility and manage billing requirements according to established guidelines.
- Communicate effectively with patients regarding appointments and outstanding balances.

Qualifications:
For Licensed Practical Nurse (LPN):
- Current Indiana LPN license.
- CPR certification from AHA.
- Preferred experience in a family practice setting.

For Medical Assistant (MA) or EMT:
Minimum Education:
- Graduate from an accredited medical assisting program or completion of an EMT course.
Minimum Experience:
- At least one year of experience in a physician office setting.

Preferred Experience:
- Familiarity with CPT and ICD-CM coding.

Certifications Required:
- Active AAMA/CMA/RMA/CCMA/NRCMA certification or active EMT certification. Certification must be obtained within six months of hire. CPR certification from AHA is also required.

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