Cash Office Associate

3 days ago

Goshen, Indiana, United States SpartanNash Full time

Job Summary: We are seeking a highly organized and detail-oriented Cash Office Associate to join our team at SpartanNash. As a Cash Office Associate, you will be responsible for ensuring the accuracy and efficiency of cash office operations, including verifying lane tracking, daily refunds, paid-outs, and various deposits. You will also be responsible for maintaining confidentiality of company records and financial information, as well as performing other duties as assigned to ensure the success of our store.

Key Responsibilities:

  • Verify and review lane tracking, daily refunds, paid-outs, and various deposits to ensure accuracy and efficiency.
  • Maintain confidentiality of company records and financial information at all times.
  • Perform and monitor front-end activities to ensure compliance with store policies in handling transactions, including cash, checks, debit/credit cards, food stamps, ID requirements, over rings, refunds, bottle returns, vendor coupons, gift cards, vouchers, lottery ticket sales, and postage.
  • Follow all policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, etc.
  • Operate cash register, display cost of customer purchase, make change, cash checks, and issue receipts.
  • Knowledgeable of product locations in the store to assist customers.
  • Knowledgeable and capable of implementing all related security and cash drawer accounting procedures.
  • Keep management informed of problems with pricing, cash registers, scales, or other cash office problems.
  • Maintain records on cash controls for internal audits.
  • Greet all customers and provide them with prompt and courteous service or assistance.
  • Maintain a clean, attractive, and customer-friendly store.
  • Follow all PPE and Safety Guidelines.
  • Follow all Food Safety and Cleaning Expectations.
  • Follow Guest Experience Guidelines.
  • May be assigned tasks in other departments based on customer experience need.
  • Additional responsibilities may be assigned as needed.

Requirements:

  • High school diploma (GED) preferred.
  • One year of retail or related experience preferred.
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Detail Oriented.
  • Organizational skills.
  • Basic computer knowledge (email, spreadsheets, etc.).

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

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