Healthcare Reception Specialist

1 week ago


Northbrook, Illinois, United States Comprehensive Gastrointestinal Health Full time
Job Overview

Position: Medical Receptionist

Company: Comprehensive Gastrointestinal Health

Location: Northbrook with occasional travel to Libertyville, Northern suburbs of Chicago

Employment Type: Part-time

Sector: Healthcare, Gastroenterology

Company Overview

Comprehensive Gastrointestinal Health is a premier gastroenterology practice committed to elevating the standard of care in the northern suburbs of Chicago. Our focus is on delivering exceptional medical services, integrating both traditional and complementary approaches to gastrointestinal health. We pride ourselves on our outstanding customer service, distinguishing ourselves from other practices in the area.

Role Summary

We are an expanding gastroenterology office and endoscopy suite seeking a dynamic and personable Medical Receptionist to join our dedicated team. While prior experience is valued, we are eager to train enthusiastic candidates who are keen to learn and contribute to our thriving practice.

Key Responsibilities
  • Manage the opening and closing of the office, ensuring a clean and welcoming reception area, reviewing messages, and maintaining lobby refreshments.
  • Welcome patients and facilitate the check-in process, including verifying insurance, explaining office policies, and discussing non-covered benefits.
  • Assist with the check-out process, scheduling follow-up appointments, guiding patients in setting up the patient portal, processing payments, and providing necessary information.
  • Communicate with patients, schedule appointments via phone and email, and send appointment reminders.
  • Oversee medical records management, including procurement, organization, scanning into charts, and fulfilling record requests.
  • Maintain a tracking system for procedure, lab, and radiology recalls.
Qualifications
  • 1 to 2 years of experience in a clinical office setting is preferred.
  • Proficiency in computer skills is essential, with experience in electronic medical records, particularly eClinical Works, being advantageous.
  • Must demonstrate reliability, attention to detail, and possess excellent organizational skills.
  • A friendly demeanor, patience, dedication, and enthusiasm are vital for representing our office effectively.
Additional Information
  • Closed on Sundays and all major holidays.
  • One-half Saturday per month is required on a rotating basis.
  • Flexibility for a 4-day work week is available.
Benefits
  • 22 days of paid time off (PTO) including holidays.
  • Medical benefits.
  • 401k with a 3% employer contribution.
  • Disability Insurance
  • Life Insurance
  • Free parking
  • Profit-sharing plan.
  • Meals frequently provided by pharmaceutical representatives.
  • Free access to Botanic Gardens with parking.
  • Supportive work environment with collaborative colleagues.

Join our team and be part of a practice that is transforming the field of gastroenterology.


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