Healthcare Support Specialist
2 weeks ago
Position: Medical Assistant
Organization: Comprehensive Gastrointestinal Health
Location: Northbrook with occasional travel
Employment Type: Full-time
Sector: Healthcare, Gastroenterology
About Us: Comprehensive Gastrointestinal Health is a premier gastroenterology practice committed to elevating the standard of patient care in the northern suburbs of Chicago. Our mission is to deliver exceptional medical services, blending traditional gastrointestinal treatments with innovative, complementary approaches. We pride ourselves on outstanding customer service, distinguishing ourselves from other healthcare providers in the area.
Role Summary: We are a dynamic gastroenterology office and endoscopy suite seeking a motivated and personable Medical Assistant to join our expanding team. While prior experience is valued, we are eager to train the right individual who demonstrates a passion for learning and contributing to our thriving practice.
Key Responsibilities:
- Ensure a positive patient experience by accurately recording vital signs and health history in the electronic medical record.
- Welcome patients warmly and manage the check-in process, including verifying insurance and explaining office policies.
- Assist with phone inquiries and triage calls to facilitate effective communication with patients and healthcare providers.
- Oversee office opening and closing procedures, including securing the premises and maintaining a tidy reception area.
- Manage medical records, including organization, scanning, and fulfilling requests.
- Prepare medical records for physician review prior to patient appointments.
- Coordinate communication with referring providers to ensure seamless patient care.
- Administer immunizations and perform phlebotomy as required.
- Maintain cleanliness and organization of consultation rooms.
Qualifications:
- Preferred: Current Medical Assistant Certification.
- Preferred: Current CPR certification.
- Familiarity with medical terminology.
- 1 to 2 years of clinical office experience is advantageous.
- Proficient in computer skills and experience with electronic medical records, especially eClinical Works, is a plus.
- Essential attributes include a positive demeanor, patience, reliability, and enthusiasm.
Additional Information:
- Closed on Sundays and major holidays.
- Option for a flexible 4-day work week.
Benefits:
- 22 days of paid time off (PTO) including holidays.
- Comprehensive medical benefits.
- 401k plan with employer contribution.
- Disability and life insurance.
- Free parking and profit-sharing opportunities.
- Frequent meals provided by pharmaceutical representatives.
- Complimentary access to local Botanic Gardens.
- Supportive work environment with collaborative staff.
Join our dedicated team and play a vital role in enhancing patient care within our growing gastroenterology practice.
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