Library Services Assistant
2 weeks ago
Position Title:
Library Services Assistant (Temporary Part-Time)
Department: Library Services
Campus: Strawberry Plains
Type of Appointment: Temporary Part-Time
Compensation: $15.38 /Hr
Students eligible for the Student Employment Program may receive varying pay rates based on experience.
Work Schedule: 20 hours per week
Position Overview: The role involves managing the service desk, delivering customer assistance through a computer-based library system, and supporting various library functions, including the circulation of materials, maintaining shelves, and overseeing copiers and printers.
Key Responsibilities:
80% Manage the service desk, facilitating the check-out and check-in of library materials while executing additional processes via the circulation system. Address directional and general inquiries regarding library circulation and college information. Update patron records in the library system. Engage in all activities associated with intercampus loans. Respond to inquiries concerning overdue and lost items. Ensure the availability of necessary forms at the circulation desk. Clarify circulation policies to patrons and suggest enhancements to these policies and procedures. Open and close the library as required.
20% Organize and shelve library materials while assisting with shelf upkeep.
Note: The College retains the right to modify or reassign job responsibilities or consolidate positions as necessary.
Essential Qualifications:
A. High School diploma or equivalent.
B.
Experience with computers and a strong comfort level in utilizing computer systems and web pages for customer service.
C. Flexibility in work scheduling.(Part-time work experience is credited at 50% of full-time experience)
Knowledge, Skills, Abilities, and Work Characteristics:
A. Basic understanding of library circulation activities, processes, and procedures is required.
B. Ability to convey a service-oriented attitude that encourages users to seek assistance.
C. Capability to provide support at the appropriate level in a non-judgmental manner.
D. Skill in coordinating activities and communicating needs amicably with a diverse range of individuals, including students, faculty, supervisors, and other college staff.
E. Capacity to learn and articulate services and policies to users.
F. Proficiency in using equipment and software to complete circulation and maintenance tasks.
G. Ability to lift books and boxes, maneuver loaded book trucks, and shelve/move materials (involves bending and stretching).
H. Competence in interpreting complex instructions.
I. Ability to perform detailed work with accuracy.
J. Skill in maintaining, cleaning, and providing routine service for copiers, faxes, printers, and other equipment.
K. Ability to work independently in a dynamic and evolving environment.
L. Proficiency in typing/keyboard skills.
Application Instructions: To be considered for a position at Pellissippi State, applicants must complete an online application. Skills, abilities, qualifications, and years of experience will be assessed based solely on the information provided in the application.
Important Note:
Submitting a resume does not replace the need to complete the application form. Part-time work experience is calculated at 50% of full-time experience.
Additional Information:
A computer and scanner are available at the Hardin Valley Campus Educational Resources Center for document scanning, uploading, or attaching, if needed.
Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer.
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