PC LAN Technician

6 days ago


Phoenix, Arizona, United States Focused HR Solutions Full time
Job Description

Focused HR Solutions is seeking a highly skilled PC LAN Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal customers.

Key Responsibilities:
  • Server Support: Ensure the smooth operation of our server infrastructure, including troubleshooting and resolving hardware and software issues.
  • Desktop Support: Provide expert technical assistance to our employees, including setup, configuration, and troubleshooting of desktop computers and peripherals.
  • Network Support: Maintain and optimize our network infrastructure, including routers, switches, and firewalls.
  • Customer Service: Deliver exceptional customer service, responding to technical inquiries and resolving issues in a timely and professional manner.
  • Training and Development: Participate in ongoing training and development programs to stay up-to-date with the latest technologies and best practices.
Requirements:
  • Technical Skills: Proficiency in Windows and macOS operating systems, as well as experience with network protocols and hardware.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
  • Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Teamwork: Ability to work collaboratively with cross-functional teams to achieve business objectives.
Preferred Qualifications:
  • ACJIS Certification: Possession of ACJIS Certification (Arizona Criminal Justice Information System) is highly desirable.
  • Apple Devices: Experience with Apple devices, including iOS and macOS, is a plus.

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