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Wireless Systems Service Technician Apprenticeship

2 months ago

Phoenix, Arizona, United States Arizona Department of Public Safety Full time
Salary: $34, $54,573.58 Annually

Location: Phoenix, AZ

Job Type: Full-time

Job Number: U-07WSB

Division: Technical Services Division

Bureau: Wireless Systems

Summary Statement

The DPS Service Employee Wireless Systems Bureau (WSB) Apprenticeship is a limited-term role aimed at providing Department of Public Safety (DPS) Service Employees the opportunity to explore various career paths within the Wireless Systems Bureau. This apprenticeship may lead to advancement opportunities in positions such as Telecommunications Technician or Technician Trainee.

This classification is designated as uncovered. The incumbent serves at the discretion of the Director of the Arizona Department of Public Safety. Throughout the apprenticeship, DPS Service Employees will rotate through multiple departments within the WSB, gaining valuable experience in the following areas:

Subscriber Services Section:
• Maintain subscriber units in the field, including updating IDs, encryption keys, and code plugs.
• Test and align radios, and conduct repairs or replacements of antennas.
• Perform radio installations and removals, which may involve bending, climbing in and out of vehicles, and lifting objects weighing up to 25 lbs.

WSB Engineering:
• Design and implement network infrastructure across three primary sections: Land Mobile Radio, Microwave Systems, and WAN/LAN Systems.
• Strong computer skills and meticulous attention to detail are essential.

GIS:
• Create detailed drawings and maps of system layouts using various computer programs.
• Proficiency in computer-Aided Design (CAD) software is required.

Infrastructure Maintenance Team:
• Install and maintain systems designed by WSB Engineering.
• Conduct technical maintenance on tower sites, troubleshoot, and repair issues with Microwave Systems, WAN/LAN Systems, and Land Mobile Radio Systems.
• Strong technical and computer skills, along with the ability to lift objects weighing up to 50 lbs., are necessary.

Communications Site Maintenance Team:
• Maintain tower sites, including climbing towers to install and maintain Microwave Dishes and antennas.
• Responsible for tower structures, site buildings, and generators.
• Requires mechanical aptitude and the ability to climb heights up to 300 feet (Note: Climbing duties are not included during this apprenticeship).

Encryption/ID/Code Plug Office:
• Build radio frequency lists, maintain encryption keys and individual ID spreadsheets, and collaborate with other agencies to ensure interoperability.
• Strong organizational and computer skills are required.

Supply:
• Procure system construction and maintenance materials, including ordering parts and radio equipment.
• Maintain accurate asset and inventory lists and handle equipment returns for repair.
• Strong computer and organizational skills are essential.

Training and Safety:
• Adhere to all DPS safety standards, including wearing steel-toed or composite safety boots, safety glasses, and gloves as required.
• Complete online and in-person training in electronics, electrical troubleshooting, safety protocols, and the use of test equipment and basic hand tools.

Knowledge, Skills, and Abilities Required

See description above.
Minimum Qualifications

MINIMUM QUALIFICATIONS:
Requires a high school diploma or equivalent.

FLSA Status: Non-Exempt

A summary of the Arizona Department of Public Safety Benefits is linked.