Event Catering Specialist
2 weeks ago
To be considered for this position, please ensure you complete the application process on the subsequent screen after clicking 'Apply Now'.
About AEG
Established as a leader in the hospitality sector, AEG has evolved into a comprehensive experiential services provider with a workforce of over 1,200 full-time and 30,000 seasonal employees worldwide. Our three primary divisions—Global Planning, Global Sales, and Hospitality—collaborate to deliver a complete suite of services that enhance brand experiences and fulfill client visions. AEG partners with prestigious clients across various industries, including professional sports, collegiate events, attractions, entertainment, and conventions, setting the standard for exceptional experiences in sports and entertainment.
Position Overview: Catering Server
The Catering Server plays a crucial role in delivering outstanding guest interactions, ensuring a friendly and efficient service that contributes to memorable experiences. Catering Servers are expected to be attentive and responsive to guests' needs, creating an atmosphere of warmth and comfort.
Key Responsibilities
- Deliver personalized service that exceeds guest expectations.
- Adhere to AEG Service Standards:
- Greet guests promptly upon their arrival.
- Take beverage orders swiftly after seating.
- Accurately input orders into the Point of Sales system.
- Serve beverages promptly after order placement.
- Recommend menu items and take food orders.
- Ensure timely delivery of food orders.
- Conduct follow-up checks to ensure guest satisfaction.
- Maintain table cleanliness and organization.
- Check back for additional drink orders.
- Present bills and process payments efficiently.
- Complete all assigned opening, closing, and side work tasks.
- Possess thorough knowledge of food and beverage offerings in the designated area.
- Comply with responsible alcohol service guidelines as mandated by local laws and company policies.
- Follow AEG's Uniform and Grooming standards.
- Perform additional duties as required.
- Ability to collaborate effectively with colleagues to uphold service standards.
- Basic understanding of food and beverage preparation, service standards, and guest relations.
- Capacity to multitask in a dynamic, team-oriented environment.
- Must obtain food safety and responsible alcohol service certifications.
- Exhibit excellent guest service skills.
- Physical ability to perform tasks that involve reaching, bending, stooping, and lifting up to 25 lbs.
- Proficient in reading, speaking, and writing in English for effective communication with guests.
- Experience of two to three years in a fast-paced, high-end hospitality setting.
- Availability for all scheduled events and games.
- Commitment to safe work practices and adherence to all safety policies and training.
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