Guest Services Administrator
1 week ago
Position Overview
Utilize your organizational abilities and friendly demeanor at our healthcare facility.
As a front desk associate, you play a crucial role in shaping the facility's image, being the initial point of contact for patients, family members, prospective employees, and clients.
Key Responsibilities*Professionally manage all incoming calls and redirect them as necessary.
*Greet and assist patients, visitors, and guests with warmth and efficiency.
*Oversee the coordination of incoming and outgoing correspondence.
*Maintain up-to-date records of patients and staff, including names and contact details.
*Procure office supplies and carry out additional clerical tasks as required.
Employee Benefits
*Discounts on tuition, travel, and wireless services
*Access to an Employee Assistance Program for mental health support
*Financial assistance through our Employee Foundation for unexpected challenges
*Commitment to a Diverse, Equitable, and Inclusive (DEI) workplace, supported by a dedicated DEI committee
*Flexible compensation options
*Support for Nursing Student Loan Debt Repayment and Tuition Assistance
*Comprehensive health benefits including dental, vision, company-paid life insurance, 401K, and Paid Time Off
Optional Insurance Plans Available:
*Pet Insurance
*Life Insurance (Term and Whole)
*Short-term Disability Coverage
*Hospital Indemnity Insurance
*Accidental Injury Coverage
*Critical Illness Insurance
*Cancer Insurance
Eligibility for benefits may vary based on collective bargaining agreements, state regulations, and factors such as job classification, grade, location, and tenure.
Required Qualifications
*A high school diploma or equivalent is mandatory.
*Proficiency in reading, writing, speaking, and understanding English is essential to ensure the safety and well-being of our patients and visitors, as well as to address their medical and physical needs.
*Strong communication skills are a must.
*Familiarity with Google applications including Docs, Sheets, and Slides is required.
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