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Office Reception Specialist

2 months ago


White Sulphur Springs, West Virginia, United States Genesis Healthcare Services Full time

Position Overview

Utilize your organizational abilities and friendly demeanor at our healthcare facility.

As a front desk associate, you play a crucial role in shaping the facility's image, being the initial point of contact for patients, family members, candidates, and clients.

Key Responsibilities
*Professionally manage all incoming calls and direct them as necessary.

*Greet and assist patients, visitors, and guests with warmth and professionalism.
*Oversee the coordination of incoming and outgoing correspondence.

*Maintain updated records of patients and staff, including names and contact information.

*Procure office supplies and perform various clerical tasks as needed.

Employee Benefits
*Discounts on education, travel, and mobile services
*Support programs for mental health and well-being
*Financial assistance through employee foundations for unexpected challenges
*Commitment to a Diverse, Equitable, and Inclusive workplace
*Flexible compensation structures
*Assistance with nursing student loan repayment and educational costs
*Comprehensive health benefits including dental, vision, life insurance, 401K, and paid time off

Optional Insurance Offerings:
*Pet Insurance
*Life Insurance Options
*Short-term Disability Coverage
*Hospital Indemnity Plans
*Accidental Injury Coverage
*Critical Illness Insurance
*Cancer Care Coverage


Eligibility for benefits may vary based on agreements, applicable laws, and other factors such as job classification and tenure.


Required Qualifications

*A high school diploma or equivalent is mandatory.
*Proficiency in reading, writing, speaking, and understanding English is essential for ensuring the safety and well-being of our patients and visitors.
*Strong communication skills are a must.
*Familiarity with Google Workspace applications such as Docs, Sheets, and Slides is required.