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Guest Relations Specialist
2 months ago
Position:
Hospitality Service Representative
Department:
Front Desk Operations
Key Responsibilities:
- Exhibit a welcoming and professional attitude towards all guests
- Facilitate the check-in and check-out processes for guests
- Address and fulfill guest inquiries and requests
Qualifications:
- Prior experience in the hospitality industry or customer service is advantageous
- A High School Diploma or equivalent is mandatory
- Proficient in basic computer operations
Reporting Structure:
- Directly reports to the Front Office Manager
Additional Information:
- Willingness to work varied shifts, including weekends and holidays
- Dedication to maintaining high standards of service