Accounts Receivable Specialist

2 weeks ago


San Jose, California, United States GreenWaste Recovery LLC Full time
Job Overview

Position Title: Collections Clerk

FLSA Classification: Non-Exempt

Reports To: Accounting Supervisor

Compensation: $28-$30/hr.

Company Overview:

GreenWaste Recovery LLC has been a pioneer in the recycling and waste management sector for over 35 years. Following a significant investment in 2021, we are poised for continued growth. Our foundation is built on principles of environmental stewardship, and we prioritize innovation in our operations and strategic development. We specialize in comprehensive material collection, processing, and sales, customizing our services to meet the diverse needs of our clients and communities. We collaborate with over 20 municipalities and 50 jurisdictions, operate highly regulated facilities across more than 10 locations, and employ over 1,000 dedicated professionals.

Position Summary:

We are in search of a qualified and proactive Collections Clerk to enhance our corporate office team. This role is essential in managing the collection of overdue accounts.

Key Responsibilities:

  • Optimize collection strategies to maximize cash flow.
  • Engage with customers regarding outstanding accounts and ascertain reasons for delayed payments.
  • Conduct an average of 100 outbound calls daily.
  • Process secure credit card transactions.
  • Prepare refunds via check or credit card.
  • Address customer inquiries and complaints related to billing.
  • Analyze collections by reviewing customer payment plans and histories.
  • Maintain and update customer contact information.
  • Issue reminders for overdue accounts.
  • Log changes of address.
  • Utilize Skip Tracing methods to locate customers.
  • Notify customers of credit holds.
  • Refer accounts to external collection agencies as necessary.
  • Recommend write-offs for uncollectible debts.
  • Prepare monthly reports.
  • Terminate services for customers who fail to remit payment.
  • Provide reception desk coverage during breaks and end-of-day transitions.
  • Assist Accounts Payable with invoice processing and related tasks.
  • Perform other job-related duties as assigned.

Required Skills and Qualifications:

  • Minimum of 3 years of experience in accounting or collections.
  • Exceptional verbal and written communication abilities.
  • Proficient in Microsoft Excel.
  • Ability to interact professionally with clients.
  • Strong organizational skills and attention to detail.

Language Proficiency:

  • Fluency in English and Spanish is preferred.

Work Environment:

This Collections Clerk position is a full-time, non-exempt role. Standard working hours are Monday through Friday, from 8 AM to 5 PM. The position is based at the corporate office and reports to the Accounts Receivable Supervisor.

GreenWaste Recovery LLC is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and/or local laws.



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