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Accounts Receivable Specialist
2 months ago
At Accor, we pride ourselves on being more than just a global leader in hospitality. We embrace individuality and offer opportunities that align with your unique personality.
We are dedicated to fostering your growth and learning every day, ensuring that your work is meaningful. As you journey with us, you will discover the endless possibilities that Accor has to offer.
Every chapter of your career story is yours to create, and together we can envision the future of hospitality. Explore the life that awaits you at Accor.Job Responsibilities
- Verify that all charges submitted for billing are accurate and supported by complete documentation, ensuring they are linked to approved credit accounts.
- Guarantee timely and precise billing processes.
- Assist in drafting correspondence related to billing disputes.
- Support the calculation of travel agent commissions for accruals and verify commission details.
- Conduct daily reconciliations of credit card transactions to ensure accuracy.
- Maintain an organized filing system for accounts receivable documentation.
- Assist in balancing daily transfers to the city ledger and ensure proper posting and updates to the accounts receivable system.
- Handle inquiries and correspondence regarding city ledger accounts.
- Support the reconciliation of accounts and address account-related queries.
- Process all invoices and statements of accounts efficiently.
- Ensure that all credit card refunds are accompanied by the necessary documentation and approvals.
- Assist in preparing correspondence for disputes and chargebacks.
- Collaborate closely with the Chief Accountant to review and maintain the Aged Trial Balance of Accounts Receivable.
- Provide training to Front Office and Food & Beverage teams on credit card procedures.
- Communicate and coach team members to ensure adherence to financial policies and procedures.
- Foster positive relationships with department and hotel staff to promote teamwork and effective communication.
- Work collaboratively with other finance team members, covering duties as needed.
- Build and maintain strong relationships with internal customers and guests to exceed their expectations.
- Take proactive measures to address customer needs and enhance satisfaction.
- Ensure compliance with all relevant policies, procedures, and statutory requirements.
- Maintain accounting controls by recommending policies and procedures to improve workflow in the accounts department.
- Report directly to the Chief Accountant on all accounting and financial control matters.
- Perform additional duties as required.
In a few sentences, describe the team culture and work environment that reflects our values.
Diversity & Inclusion Commitment
We are committed to creating an inclusive workplace and strive to attract, recruit, and promote diverse talent.
