Dispute Resolution Specialist

1 week ago


Jeffersonville, Indiana, United States Heartland Hire Full time
Dispute Customer Service Representative

At Heartland, we're committed to providing exceptional customer service and resolving disputes in a fair and timely manner. As a Dispute Customer Service Representative, you'll play a critical role in ensuring our customers receive the best possible experience.

Key Responsibilities:
  • Research and resolve customer chargebacks in a detailed and analytical manner
  • Document all actions taken, including phone calls to merchants and cardholders
  • Apply bank and card industry regulations to resolve disputes
  • Compile aggregate statistics on chargebacks to identify patterns and improve customer service
Requirements:
  • High School Diploma or Equivalent
  • Typically No Relevant Experience Required
  • 0-2 years related work experience handling dispute resolutions
What We Offer:

At Heartland, we're dedicated to creating a positive and inclusive work environment. As a Dispute Customer Service Representative, you'll have the opportunity to develop your skills and knowledge in a dynamic and supportive team. We offer competitive compensation and benefits, as well as opportunities for growth and advancement.

We're an equal opportunity employer and celebrate diversity. If you're passionate about providing exceptional customer service and resolving disputes, we encourage you to apply.



  • Jeffersonville, Indiana, United States Global Payments Full time

    {"title": "Dispute Resolution Specialist", "content": "Dispute Resolution SpecialistAt Global Payments, we are committed to delivering best-in-class payment technology and software solutions. As a Dispute Resolution Specialist, you will play a critical role in ensuring the smooth resolution of disputes between merchants and cardholders.Key...


  • Jeffersonville, Indiana, United States Heartland Hire Full time

    Dispute Customer Service RepresentativeAt Heartland, we're committed to providing exceptional customer service and resolving disputes in a fair and timely manner. As a Dispute Customer Service Representative, you'll play a critical role in ensuring our customers receive the best possible experience.Key Responsibilities:Research and resolve customer...


  • Jeffersonville, Indiana, United States Global Payments Full time

    Dispute Customer Service AssociateAt Global Payments, we're committed to delivering best-in-class payment technology and software solutions. As a Dispute Customer Service Associate, you'll play a critical role in helping our merchants resolve disputes in a timely and efficient manner.Key Responsibilities:Respond to merchant inquiries and provide concise,...


  • Jeffersonville, Indiana, United States Global Payments Full time

    Job SummaryGlobal Payments is seeking a highly skilled Dispute Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for handling incoming dispute calls and providing exceptional customer service to our merchant customers.Key ResponsibilitiesRespond to incoming dispute calls and provide concise,...


  • Jeffersonville, Indiana, United States Heartland Hire Full time

    Position OverviewThe role of the Customer Dispute Analyst involves the investigation and resolution of customer chargebacks. This position requires thorough transaction analysis, strong analytical capabilities, and meticulous documentation of all actions taken, including communications with merchants and cardholders.Key ResponsibilitiesConduct detailed...


  • Jeffersonville, Indiana, United States Heartland Hire Full time

    Position OverviewThe role of the Dispute Customer Service Representative involves the investigation and resolution of customer chargebacks. This position requires meticulous transaction analysis, strong analytical abilities, and thorough documentation of actions taken, including communications with merchants and cardholders.Key ResponsibilitiesConduct...


  • Jeffersonville, Indiana, United States Heartland Hire Full time

    Position OverviewThe role of the Customer Dispute Analyst involves managing and resolving customer chargeback issues. This position requires thorough transaction analysis, strong analytical capabilities, and precise documentation of all actions taken, including communications with merchants and cardholders.Key ResponsibilitiesConduct detailed research and...


  • Jeffersonville, Indiana, United States Heartland Hire Full time

    Position OverviewThe role of the Dispute Customer Service Representative involves managing and resolving customer chargeback issues. This position requires thorough transaction analysis, strong analytical capabilities, and meticulous documentation of all actions taken, including communications with merchants and cardholders.Key ResponsibilitiesConduct...


  • Jeffersonville, Indiana, United States Knipper HEALTH Full time

    Job SummaryWe are seeking a highly skilled Contract Operations Specialist to join our team at Knipper HEALTH. As a Contract Operations Specialist, you will play a critical role in analyzing, researching, and processing incoming chargebacks through our billing software. You will also be responsible for verifying and reconciling financial information,...


  • Jeffersonville, Indiana, United States Heartland, a Global Payments company Full time

    Role SummaryAs a Technical Support Representative at Heartland, a Global Payments Company, you will play a vital role in providing exceptional technical support to our end-users and associated enterprise applications. Your primary responsibility will be to resolve technical issues through multiple communication channels, ensuring timely resolution and...

  • Schedule Coordinator

    10 hours ago


    Jeffersonville, Indiana, United States LHC Group Full time

    Job SummaryWe are seeking a skilled Schedule Specialist to join our team at LHC Group. As a Schedule Specialist, you will play a critical role in managing patient referrals and visit schedules, ensuring seamless coordination of care for our patients.Key Responsibilities• Utilize an automated scheduling system to maintain a calendar of services for episodic...


  • Jeffersonville, Indiana, United States Heartland Hire Full time

    About Heartland HireAt Heartland Hire, a leader in financial technology, we empower businesses by facilitating seamless transactions and providing exceptional service. Our mission is to create innovative solutions that enhance customer experiences and drive success for our clients.Role OverviewAs a Customer Service Advocate, you will be the first point of...


  • Jeffersonville, Indiana, United States Global Payments, Inc. Full time

    About This RoleGlobal Payments, Inc. is seeking a skilled Technical Support Representative to join our dynamic team. As a key member of our IT department, you will play a vital role in providing top-notch technical support to our end-users and associated enterprise applications.Key ResponsibilitiesManage incoming request queues for service via our IT Service...


  • Jeffersonville, Indiana, United States AIG Full time

    Job SummaryWe are seeking a highly skilled Regional Service Coordinator to join our team at AIG. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the timely resolution of claims.Key ResponsibilitiesEngage with service providers to assist customers in resolving claimsManage inbound and...


  • Jeffersonville, Indiana, United States MAXIMUS Full time

    Overview Job Title:Customer Service RepresentativeLocation:Jeffersonville, INEmployment Type:Full-time Role Summary Maximus is currently seeking a Customer Service Representative specializing in Eligibility Services. This position is crucial in managing a high volume of inbound inquiries related to various assistance programs, including Medicaid, SNAP,...


  • Jeffersonville, Indiana, United States AIG Full time

    Key Responsibilities of the Service Coordinator:Utilizing advanced software systems to engage with service providers for customer assistance.Managing inbound and outbound communications regarding all dispatched claims, addressing open claim issues, and resolving service provider inquiries. Ensuring customers are consistently informed about the status of...


  • Jeffersonville, Indiana, United States Resident Full time

    About the RoleWe are seeking a skilled Maintenance Technician to join our team at Resident, a leading manufacturer of high-quality mattresses and home furnishings. As a key member of our operations team, you will play a critical role in ensuring the reliability and uptime of our equipment, supporting safety, quality, delivery, and cost objectives.Key...


  • Jeffersonville, Indiana, United States Ingram Micro Full time

    Job SummaryWe are seeking an experienced Inventory Control Manager to oversee all aspects of inventory control efforts and inventory personnel for our forward logistics facility. The successful candidate will analyze physical inventory, establish and maintain inventory discrepancy investigations, and develop and implement solutions with the operations team...

  • Pharmacy Technician

    2 weeks ago


    Jeffersonville, Indiana, United States MCKESSON Full time

    Job Summary:The ideal candidate will be able to fill prescription requests accurately and efficiently in an automated refill setting. Under the supervision of a Pharmacist, the Pharmacy Technician prepares, packages and distributes medications in a fast-paced production environment. Maintains continuous, consistent workflow in order to meet daily production...


  • Jeffersonville, Indiana, United States Knipper HEALTH Full time

    Position OverviewThe role of a Contract Operations Specialist involves the thorough examination, investigation, and management of incoming chargebacks utilizing the designated billing systems. You will also be tasked with the verification and reconciliation of financial data, cash application responsibilities, accounts receivable functions, and month-end...