Enterprise Operations Specialist

1 week ago


Austin, Texas, United States Windstream Full time
Job Title: Enterprise Operations Specialist

Windstream is seeking an experienced Enterprise Operations Specialist to join our team. As an Enterprise Operations Specialist, you will be responsible for ensuring the smooth operation of our network infrastructure, providing technical support to our customers, and collaborating with cross-functional teams to resolve complex technical issues.

Key Responsibilities:
  • Monitor and analyze network performance to identify areas for improvement
  • Provide technical support to customers via phone, email, and in-person
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and implement process improvements to increase efficiency and reduce costs
  • Stay up-to-date with industry trends and emerging technologies
Requirements:
  • 3+ years of experience in a related field
  • Strong technical skills, including knowledge of network infrastructure and protocols
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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