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Design Operations Specialist

2 months ago

Austin, Texas, United States Procom Full time
Design Operations Specialist

We are seeking an experienced Design Operations Specialist to join our team at Procom. As a key member of our Experience Design (XD) Team, you will play a critical role in supporting and enabling user experience design teams to do their best work.

Key Responsibilities:
  • Organizational and Team Leadership: Manage the day-to-day program management of 1-2 design teams while contributing to horizontal initiatives that support the organization as a whole.
  • Operational Leadership: Use expert knowledge of user experience design teams, organizational structures, and product development processes to help with the strategic management of the XD Team.
  • Program Management: Oversight and management of XD initiatives to ensure they are well-coordinated, consistently applied, align with the prioritization, and meet the goals of the XD organization.
  • Strategic Communication: Effectively communicate relevant information related to team, project, or org initiatives in a way that is clear, consistent, and aligned to the goals of the XD organization.
Requirements:
  • 6-10 years in product design focused on digital products or equivalent.
  • 3+ years experience managing teams or projects.
  • Expertise in Agile methodologies and software development processes like Scrum, Kanban, and SAFe.
  • Experience creating timelines, communicating status, and gathering requirements for design teams related to digital product development.
Preferred Skills:
  • Proven traits of successful candidates: Worked in matrixed or corporate environments previously.
  • Excellent communication skills.

We are a multi-disciplinary group of professionals with expertise in Design, Content Strategy, and Research. We collaborate across the enterprise to build exceptional digital experiences for millions of clients. Our clients are passionate about the tools and experiences we provide, and we create experiences that inspire trust, simplify the complex, demystify investing, and empower our clients to truly own their tomorrow.