Customer Service Associate
2 weeks ago
L0423 Suburban Exotics
Troy Exotics
Suburban Exotic Motorcars of Michigan - Customer Service Associate
Are you dependable, enthusiastic, and responsible? Are you seeking more than just a position, but a fulfilling career? Join us at the leading dealership group in the nation Become part of a winning team and enjoy industry-leading benefits that smaller organizations may not offer. If this resonates with you, then The Suburban Collection, part of Lithia & Driveway (NYSE: LAD), is the right fit for you
Suburban Exotics, a member of the Lithia & Driveway family with over 380 dealerships worldwide, is hiring immediately. There has never been a better time to join our exceptional team
Key Responsibilities:
- Welcome and assist customers while managing incoming calls and inquiries.
- Process customer payments and credit transactions efficiently.
- Balance and reconcile cash office accounts and prepare bank deposits daily.
- Manage warranty claims on a daily basis (training will be provided).
- Handle daily billing for the Service Department, including Transcepta for Rental Cars and Sublet vendors (training will be provided).
- Support the Service Manager, Office Manager, and/or General Manager with various administrative tasks as required.
- Participate in scheduled meetings and training sessions.
- Perform basic administrative duties and other tasks as assigned.
- Assist the General Manager with clerical tasks, including document submissions for manufacturer requirements and CRM maintenance.
- Support the Used Car Manager with vehicle purchases, title/lien release tracking, and used car marketing efforts.
As a Customer Service Associate, you should possess excellent communication, customer service, and time management skills. We are looking for a positive, self-motivated individual who is detail-oriented and has strong phone etiquette. Ideal candidates are eager to succeed, learn, and advance in the automotive sector.
BENEFITS OF WORKING WITH SUBURBAN AND LITHIA:
- Competitive starting pay at $20.00+ based on experience.
- Comprehensive Medical, Dental, and Vision Plans.
- Paid Holidays and PTO.
- Short and Long-Term Disability coverage.
- Mental health resources available.
- Paid Life Insurance.
- 401(k) Retirement Plan.
- Employee Stock Purchase Plan.
- Vehicle Purchase Discounts.
- And much more.
If you are ready for a change and eager to learn, grow, and achieve more than ever before, consider joining our team.
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