Retail Sales Associate

2 months ago


Troy, Michigan, United States Elements Massage Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Elements Massage. As a key member of our sales team, you will be responsible for selling our monthly Elements Wellness Program and building strong relationships with our clients.

Key Responsibilities:

  • Sales and Customer Service: Utilize our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
  • Client Communication: Develop strong communication skills to effectively listen to and address the needs of all clients, including new, established, and prospective clients.
  • Conflict Resolution: Turn every incident of client criticism into a story of great customer service.

Requirements:

  • Experience: Prior retail sales experience, preferably selling memberships or services in-person to potential clients.
  • Customer Service: Customer service experience in a spa-like or similar environment, with a focus on providing exceptional hospitality and execution.
  • Technical Skills: Familiarity with modern office tools and systems, including scheduling and payment processing.
  • Leadership: A driven and results-oriented individual who can create a positive work environment for employees and deliver exceptional client experiences.

What We Offer:

  • Competitive Pay: $13 to $16 per hour, depending on experience.
  • Bonuses: Bonuses based on monthly conversion numbers.
  • Benefits: A complimentary monthly massage and commission for wellness plan sales.


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