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Customer Service Representative

2 months ago

Troy, Michigan, United States Culver's Full time

Customer Service Excellence at Culver's

We're seeking a highly skilled and passionate individual to join our team as a Crew Team Member at Culver's. As a key member of our team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Provide top-notch customer service skills to ensure guest satisfaction
  • Collaborate effectively with team members to achieve sales goals and maintain a clean and welcoming environment
  • Demonstrate excellent communication and problem-solving skills to resolve guest concerns
  • Thrive in a fast-paced environment and adapt to changing situations
  • Arrive punctually for every shift prepared to deliver exceptional service
  • Foster a friendly and supportive work environment that promotes teamwork and collaboration
  • Engage guests in friendly conversations and provide personalized service to build loyalty and retention

Requirements:

  • Passion for delivering exceptional customer service
  • Ability to work well in a team environment
  • Strong communication and problem-solving skills
  • Comfortable with fast-paced work settings and adaptability
  • Reliable and punctual with a strong work ethic
  • Willingness to engage with guests and build relationships

Benefits:

  • Flexible scheduling to accommodate your needs
  • Paid training to ensure your success in the role