Crisis Intervention Case Manager I-III

2 weeks ago

Amarillo, Texas, United States Texas Panhandle Centers Full time

Position:
Case Manager I-III MCOT [1258]

Program:
Amarillo, Texas – Mobile Crisis Outreach Team (MCOT)

Salary range:

Case Manager I:
$40,809.60 Annually

Case Manager II:
$43,305.60 Annually

Case Manager III:
$46,009.60 Annually

Shift available:
Full-time

Key Responsibilities:
- Maintain ethical and professional communication at all times using respectful Trauma-Informed Care language.
- Deliver crisis intervention services and follow-up support for individuals in the upper 21 counties of the Panhandle of Texas.
- Collaborate as part of a Mobile Crisis Outreach Team (MCOT) to provide direct care services for the TPC service area.
- Engage closely with community stakeholders, including law enforcement, hospitals, and other social services.
- Provide community education to enhance access to crisis services and promote understanding of mental health conditions and treatment resources.
- Utilize person-centered approaches when working with individuals experiencing a crisis.
- Document all interventions in accordance with agency standards.
- Participate in an after-hours on-call rotation.
- Some travel may be necessary to reach rural areas of the Texas Panhandle.
- Adhere to the TPC Business Code of Conduct and report any concerns regarding ethical or business standards.

Required Qualifications:
- Bachelor's degree from an accredited university in psychology, sociology, social work, counseling, or a related human services field for QMHP credentialing.
- For Case Manager I, no prior experience is required.
- For Case Manager II, a minimum of one (1) year of experience in behavioral health case management is necessary.
- For Case Manager III, two (2) years of experience in behavioral health case management is required.
- Graduate work in a related field may substitute for up to one (1) year of experience.
- Must possess a valid Texas driver's license and be insurable under agency vehicle policy.
- Must be at least 18 years of age.

Preferred Qualifications:
- Bilingual capabilities.
- Experience in the mental health field.

Benefits:
- Robust benefit offerings including Medical, Urgent Care visits for a low co-pay, Dental, and Vision coverage.
- Employer-paid life insurance equivalent to 1.5 times the employee's salary.
- Automatic enrollment into a 457 Retirement Account at 1% of annual salary, with an employer match of 1% higher than the employee's contribution up to 6% in the 403(b) or 457 Retirement Savings Plan.
- Paid time off including PTO accrual and Holidays.
- Additional floating holidays available after 90 days of employment.
- Supplemental coverage options available, including Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan.
- Eligibility for Public Service Student Loan Forgiveness due to 501(c)(3) designation.
- Access to Teladoc for medical consultations via telephone or video.
- Employee Assistance Program (EAP) providing access to behavioral health, financial, and legal counseling.

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