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Crisis Intervention Case Manager I-III

2 months ago

Amarillo, Texas, United States Texas Panhandle Centers Full time

Position:
Case Manager I-III MCOT [1258]

Program:
Amarillo, Texas – Mobile Crisis Outreach Team (MCOT)

Salary range:

Case Manager I:
$40,809.60 Annually

Case Manager II:
$43,305.60 Annually

Case Manager III:
$46,009.60 Annually

Shift available:
Full-time

Key Responsibilities:
Staff will uphold ethical and professional communication standards, employing respectful Trauma-Informed Care language.
Accountable for delivering crisis intervention services and follow-up for individuals in the upper 21 counties of the Panhandle of Texas.
Collaborate as part of a Mobile Crisis Outreach Team (MCOT) to provide direct care services for the TPC service area.
Engage closely with community partners, including law enforcement, hospitals, and other social services.
Facilitate community education to enhance access to crisis services and promote understanding of mental health conditions and treatment resources.
Utilize person-centered approaches while assisting individuals in crisis.
Document all interventions in accordance with agency standards.
Participate in an after-hours on-call rotation.
Travel may be necessary to reach rural areas of the Texas Panhandle.
Adhere to TPC Business Code of Conduct and report any concerns regarding ethical or business standards.

Required Qualifications:
Bachelor's degree from an accredited institution in psychology, sociology, social work, counseling, or a related human services field for QMHP credentialing.
For Case Manager I, no prior experience is required.
For Case Manager II, a minimum of one (1) year of experience in behavioral health case management is necessary.
For Case Manager III, two (2) years of experience in behavioral health case management is required.
Graduate coursework in a related field may substitute for up to one (1) year of experience.
A valid Texas driver's license and insurability under agency vehicle policy are mandatory.
Must be at least 18 years of age.

Preferred Qualifications:
Bilingual capabilities.
Experience in the mental health sector.

At TPC, we value passion and meaningful work:
We offer employees a comprehensive benefits package, including:

- Robust medical, dental, and vision plans.
- Employer-paid life insurance (1.5 times employee's salary).
- Automatic enrollment in a 457 Retirement Account at 1% of annual salary, with an employer match of 1% higher than employee contributions up to 6% in the 403(b) or 457 Retirement Savings Plan.
- Paid time off, including PTO accrual and holidays.
- Additional floating holidays available after 90 days of employment.
- Access to supplemental coverage options such as Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan.
- Eligibility for Public Service Student Loan Forgiveness due to 501(c)(3) designation.
- Teladoc services for medical consultations via telephone or video.
- Employee Assistance Program (EAP) providing access to behavioral health, financial, and legal counseling.