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Culinary Operations Manager

2 months ago

Charlotte, North Carolina, United States Perkins Management Services Company Full time
Position Overview

Perkins Management Services Company is a dynamic food service organization seeking to enhance its operations and culinary division. We are in search of a dedicated professional to take on the role of Food Service Operations Manager at a client site.

The Food Service Operations Manager will oversee front-of-house operations, ensuring a seamless dining experience. The ideal candidate will possess extensive experience in contract food service management, along with strong operational, financial, and client relationship skills. Certification in ServSafe and knowledge of HACCP standards are essential, alongside leadership capabilities, staff development expertise, and a commitment to exceptional customer service.

This role requires active leadership in managing the front-of-house dining program, providing guidance to skilled staff managers, hourly supervisors, and team members. The Operations Director, in collaboration with Human Resources, will play a crucial role in hiring, training, staffing, and evaluating team performance.

Key Responsibilities:

  • Collaborate with the Food Service Manager in recruiting, developing, and retaining a high-caliber team.
  • Work alongside the Executive Chef to create innovative menus that include nutritional information.
  • Promote sustainability initiatives within the dining services program.
  • Ensure compliance with sanitation standards and employee safety protocols.
  • Achieve weekly budget goals and implement effective cost control measures for food and labor.
  • Facilitate ongoing training for front-line staff in customer service, food safety, and sanitation practices.
  • A college degree in restaurant or hotel management or equivalent experience is preferred.
  • Maintain professionalism in all business interactions and communications.
  • Must be ServSafe Certified or obtain certification within 90 days of employment.
  • Demonstrate exceptional organizational and computer skills, particularly in Microsoft Office.
  • All employees are required to successfully complete a drug screening and background check.

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