Director of Customer Retention
4 days ago
At Paychex, we're seeking a seasoned Customer Success Manager to lead our Customer Success team in driving customer retention and growth. As a key member of our leadership team, you'll be responsible for developing and executing strategies to meet key operational metrics, including customer satisfaction, retention, cross-sell bookings, upsell bookings, and customer engagement.
Key Responsibilities:- Develop and implement customer success strategies to drive growth and retention
- Lead a high-performing Customer Success team to achieve key metrics and goals
- Collaborate with cross-functional teams to drive customer engagement and loyalty
- Monitor and analyze customer data to inform business decisions
- Stay up-to-date with industry trends and best practices in customer success
We're looking for a strategic thinker with a passion for customer success and a proven track record of driving results. If you're a motivated and collaborative leader who thrives in a fast-paced environment, we'd love to hear from you.
-
Phoenix, Arizona, United States Varsity Tutors Full timeAbout the RoleWe are seeking a highly experienced Senior Director, Consumer Retention to lead our customer retention division and drive business growth through effective retention strategies. The ideal candidate will have a proven track record of leading high-volume customer service operations and possess a deep understanding of customer lifecycle...
-
Customer Retention Representative
1 month ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly motivated and results-driven Customer Retention Representative to join our team. As a key member of our sales and retention team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services, and...
-
Customer Retention Representative
3 weeks ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly motivated and results-driven Customer Retention Representative to join our team. As a key member of our sales and customer service team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and...
-
Customer Retention Specialist
2 months ago
Phoenix, Arizona, United States Mediabistro Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Retention Specialist to join our team. As a key member of our sales and account management team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services, and ensuring...
-
Customer Retention Representative
2 weeks ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly motivated and results-driven Customer Retention Representative to join our team. As a key member of our sales and customer service team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and...
-
Customer Retention Specialist
2 weeks ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales and Retention Representative to join our team at Cox Communications. As a key member of our customer loyalty team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services,...
-
Director of Customer Engagement
3 days ago
Phoenix, Arizona, United States California Closets Corporate Full timeJob Title: Sr. Director Relationship MarketingCalifornia Closets Corporate is seeking a highly experienced and strategic leader to drive growth through customer engagement, retention, and lifetime value. As the Sr. Director of Relationship Marketing, you will be responsible for developing a modern vision for our CRM strategy and executing it across email and...
-
Senior Director of Customer Engagement
5 hours ago
Phoenix, Arizona, United States California Closets Corporate Full timeJob SummaryCalifornia Closets Corporate seeks a seasoned marketing leader to drive growth through customer engagement and retention. The Senior Director of Customer Engagement will develop a comprehensive CRM strategy, leveraging customer data and analytics to inform marketing decisions.Key ResponsibilitiesDevelop and execute a CRM strategy to propel growth...
-
Retention Account Manager
3 weeks ago
Phoenix, Arizona, United States DISH Full timeJob SummaryWe are seeking a highly motivated and results-driven Retention Account Executive to join our team at DISH. As a key member of our Inside Sales & Retention team, you will be responsible for selling DISH and Boost Mobile products and services to new and existing customers, assessing their needs, and offering the best value.Key ResponsibilitiesSell...
-
Director of Customer Implementation
4 weeks ago
Phoenix, Arizona, United States Highmark Health Full timeJob SummaryThis role establishes the overall strategic, financial, and tactical direction for customer implementation and maintenance across all partner plans. The Director is accountable for high-quality customer satisfaction and outcomes, proactive identification and resolution of customer contract issues, and financial performance and service...
-
Sales and Retention Representative
4 weeks ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales and Retention Representative to join our team at Cox Communications. As a key member of our customer loyalty team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services,...
-
Human Resources Director
3 weeks ago
Phoenix, Arizona, United States Maricopa Association of Governments Full timeJob Title: Human Resources DirectorMaricopa Association of Governments (MAG) is seeking a seasoned Human Resources Director to lead our comprehensive human resources program. As a key member of our executive team, you will be responsible for developing and implementing strategic HR initiatives that drive business results and support our agency's mission.Key...
-
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timeJob Summary:This position serves as the Assistant Director for Finance and Administration, reporting directly to the Deputy Director of Grant Administration and Border Security. The Assistant Director oversees the development, presentation, and defense of the budget; develops necessary financial management policies and procedures; provides management and...
-
Assistant Director of Finance and Administration
4 weeks ago
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timeJob Summary:This position serves as the Assistant Director for Finance and Administration, reporting directly to the Deputy Director of Grant Administration and Border Security. The incumbent oversees the development, presentation, and defense of the budget; develops necessary financial management policies and procedures; provides management and oversight of...
-
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timeJob Summary:This position serves as the Assistant Director for Finance and Administration, reporting directly to the Deputy Director of Grant Administration and Border Security. The incumbent oversees the development, presentation, and defense of the budget, develops necessary financial management policies and procedures, and provides management and...
-
Phoenix, Arizona, United States Recruitics JB Full timeJob SummaryWe are seeking a highly skilled and experienced Associate Director Registered Nurse RN Intraop to join our team at Recruitics JB. As a key member of our leadership team, you will be responsible for developing departmental leaders, supporting retention of staff, change management, and overall impacting departmental efficiencies.Key...
-
Regional Account Director
1 month ago
Phoenix, Arizona, United States Fulgent Genetics Full timeJob Title: Regional Account DirectorJoin our team as a Regional Account Director and take on a challenging role that requires a unique blend of sales, account management, and leadership skills. As a key member of our sales team, you will be responsible for driving business growth and retention within established base accounts.About the RoleThe Regional...
-
Senior Customer Account Director
3 weeks ago
Phoenix, Arizona, United States Swift Transportation Full timeAccelerate Your Career at Swift TransportationWe're passionate about cultivating an environment of safety, honesty, and mutual respect. Our team is dedicated to delivering exceptional results and driving success for our drivers and customers.Job Responsibilities:Provide strategic leadership to National Customer Account teams to increase profitability.Develop...
-
Assistant Director of Finance and Administration
2 weeks ago
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timeJob Summary:This position serves as the Assistant Director for Finance and Administration, reporting directly to the Deputy Director of Grant Administration and Border Security. The incumbent oversees the development, presentation, and defense of the budget; develops necessary financial management policies and procedures; provides management and oversight of...
-
Director of Budget and Grants
1 month ago
Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full timeJob Summary:This position serves as the Assistant Director for Finance and Administration and reports directly to the Deputy Director of Grant Administration and Border Security. This position oversees the development, presentation, and defense of the budget; develops necessary financial management policies and procedures; provides management and oversight...