Customer Retention Specialist
1 week ago
We are seeking a highly motivated and results-driven Customer Retention Specialist to join our team. As a key member of our sales and account management team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services, and ensuring customer satisfaction and retention.
Key Responsibilities- Develop and execute sales strategies to meet or exceed sales targets and customer retention goals
- Build and maintain strong relationships with customers through regular communication and issue resolution
- Identify opportunities to upsell and cross-sell our products and services to existing customers
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Stay up-to-date on industry trends and competitor activity to ensure we are providing the best possible solutions to our customers
- High school diploma or equivalent required; bachelor's degree preferred
- Minimum 1 year of sales or customer service experience; experience in the telecommunications industry a plus
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong analytical and problem-solving skills
- Competitive salary and commission structure
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Customer Retention Specialist
1 week ago
Phoenix, Arizona, United States Mediabistro Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Retention Specialist to join our team. As a key member of our sales and account management team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services, and ensuring...
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Phoenix, Arizona, United States eMerchantClub Full timeJob OverviewWe are in search of a Website Support and Customer Retention Specialist to enhance our customer experience. In this role, you will be tasked with delivering exceptional technical assistance to our website users, addressing their concerns, and ensuring they remain satisfied with our services.Key Responsibilities:Addressing technical and customer...
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Customer Retention Representative
3 days ago
Phoenix, Arizona, United States Cox Communications Full timeAbout the RoleCox Communications is seeking a highly motivated and results-driven Customer Retention Representative to join our team. As a key member of our sales and retention team, you will be responsible for building and maintaining strong relationships with our customers, identifying opportunities to upsell and cross-sell our products and services, and...
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Customer Retention Sales Executive
2 weeks ago
Phoenix, Arizona, United States DISH Full timeCompany OverviewDISH, a subsidiary of EchoStar, has been innovating the future of connectivity for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand programming, smart home installations, mobile offerings, and the development of America's First Smart NetworkTM. Our brands encompass EchoStar, Hughes,...
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Sales Retention Account Associate
2 months ago
Phoenix, Arizona, United States WM Full timeAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.I. Job SummaryThe Account Associate I (IAM - TEAM) generates shareholder value by using a consultative retention based...
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Customer Engagement Specialist
2 weeks ago
Phoenix, Arizona, United States Konica Minolta Business Solutions Ltd Full timeJob OverviewReporting to the National Manager - Customer Success, the Customer Success Manager (CSM) plays a pivotal role in cultivating customer relationships that foster loyalty and retention.The CSM collaborates closely with clients to ensure satisfaction with the services provided while identifying areas for enhancement. This role requires the ability to...
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Unclaimed Property Specialist I
1 day ago
Phoenix, Arizona, United States BCForward Full timeJob DescriptionBCforward is currently seeking a highly motivated Unclaimed Property Specialist for an opportunity in a hybrid work environment.Job Summary:We are looking for a skilled Unclaimed Property Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, managing inbound calls, and performing...
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Customer Engagement Specialist
2 weeks ago
Phoenix, Arizona, United States Super Star Car Wash Full timeJob OverviewRole SummaryAs a Sales Consultant at Super Star Car Wash, you will be instrumental in enhancing sales by effectively conveying the advantages of our services. Employing a consultative sales methodology, you will assist customers in navigating their choices, demonstrating your enthusiasm for assisting individuals and identifying solutions that...
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Client Relations Specialist
1 week ago
Phoenix, Arizona, United States Paychex Full timeCustomer Service SpecialistAre you dedicated to delivering outstanding customer support? Join our team at Paychex as a Customer Service Specialist. In this position, you will be tasked with managing customer inquiries for various Paychex offerings while ensuring positive client relationships are upheld.Key Responsibilities:Provide clients with insurance...
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Certified Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States Farmers Insurance Full timeJob OverviewPosition Summary:The role of a Customer Service & Sales Representative is pivotal in enhancing customer satisfaction by addressing inquiries or concerns related to the company's offerings. This position involves effective communication with both internal and external clients regarding fundamental underwriting standards, policies, and promotional...
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Client Success Specialist
2 weeks ago
Phoenix, Arizona, United States Varonis Full timePosition OverviewThe Client Success Specialist is responsible for collaborating with Varonis clients to enhance retention, renewals, customer satisfaction, and expansion. This role is pivotal and customer-centric, necessitating exceptional relationship management capabilities and technical expertise. The Client Success Specialist will engage with...
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Customer Service Specialist
1 week ago
Phoenix, Arizona, United States Randstad North America, Inc. Full timeJoin Our Dynamic Team as a Customer Service SpecialistAre you looking to advance your career in a lively and encouraging workplace? Become a part of our team and contribute to our mission of delivering exceptional service.Position Overview:1. Engagement and Support: Provide professional assistance to clients through effective communication and...
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Customer Support Specialist
1 week ago
Phoenix, Arizona, United States Insight Global Full timePOSITION SUMMARY:The Customer Support Specialist will play a crucial role in assisting the Insight Global staffing team with the recruitment and interviewing of candidates for various positions.You will collaborate with a dedicated team focused on enhancing processes related to candidate sourcing, application evaluation, and process acceleration. Utilize...
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Customer Success Specialist
2 days ago
Phoenix, Arizona, United States ResiCentral Full timeJob Description**Job Summary**The Client Success Specialist will be responsible for initial training and user setup for all new accounts and existing accounts adding new users. The Client Success Specialist will also cover for AE's out of the office and assist with AUS help desk tickets for all existing accounts. The Client Success Specialist will also be...
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Customer Experience Specialist
2 days ago
Phoenix, Arizona, United States Best Buy Full time**Job Summary**Best Buy is seeking a highly motivated and customer-focused individual to join our team as an Outlet Customer Experience Specialist. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our outlet store.**Key Responsibilities:**Implement sales strategies and...
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Customer Service Specialist
1 month ago
Phoenix, Arizona, United States TrackMan AS Full timeDo you have a passion for customer support? Do you thrive by working closely with customers across borders? Then, we can offer you an exciting opportunity.At Trackman we are growing, as we are constantly striving to further develop our market-leading sport tracking solutions. Therefore, we are looking for an experienced and highly motivated customer service...
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Customer Experience Specialist
5 days ago
Phoenix, Arizona, United States Best Buy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide warm and friendly greetings...
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Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States Global Channel Management Full timeAbout the Position: As a Customer Support Specialist, you will play a crucial role in assisting our clients with their inquiries and issues. Requirements: Minimum of 6 months experience in a customer service environment.Proficient in computer and telecommunication systems, with the ability to navigate web-based applications.Exceptional verbal and written...
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Customer Service Specialist
1 week ago
Phoenix, Arizona, United States Insight Global Full timePOSITION SUMMARY:The Customer Service Specialist will play a crucial role in assisting the Insight Global staffing team with the recruitment and evaluation of candidates for various positions.As part of a dedicated team, you will focus on enhancing the processes surrounding candidate sourcing, application evaluation, and efficient workflow management. Your...
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Insurance Customer Support Specialist
2 weeks ago
Phoenix, Arizona, United States Gpac Full timeInsurance Customer Support Specialist - LicensedWe are seeking a committed and approachable individual to join our team as an Insurance Customer Support Specialist. This role is essential for delivering outstanding service to our clients and policyholders. Candidates with prior experience in insurance customer support and a valid Property and Casualty...