Advertising Operations Coordinator

7 days ago

Denver, Colorado, United States Scripps Media, Inc. Full time
About the Role

We are seeking a highly skilled and detail-oriented Sales Support Associate to join our team at Scripps Media, Inc. in Denver, Colorado. As a Sales Support Associate, you will play a critical role in supporting our Sales team in all activities related to the Acquisition and Retention and Growth process.

Key Responsibilities
  • Facilitate and process sales presentations, ensuring timely and accurate delivery to clients.
  • Assist in generating sales reports, analyzing sales demographics information, and creative layouts.
  • Work as an active and involved member of the team, performing any task needed to support the retention and growth of advertising accounts and prospects.
  • Provide overall sales support to assigned team, including inputting ads into the ad order system, assisting in collecting and composing ad copy, and maintaining account base.
  • Calculate and communicate rate packages to clients and prospects, ensuring accurate and timely billing.
  • Identify and correct any billing errors or issues prior to end of month, and correctly input client billing adjustments within the same month as dispute identified.
  • Communicate and work as a team player both internally and externally, attending sales training and planning meetings.
  • Assist in researching problems that develop with accounts and troubleshoot the issue, developing a satisfactory conclusion for the property and the customer needs.
  • Assist Sales manager on all special project details, including production schedule, rate authorization, and non-ad department communication.
  • Handle daily general clerical functions, such as filing, answering phones, creating correspondence, and calculating rates to quote to customers.
  • Arrange and distribute various advertising materials and sales reports to the proper areas in a timely manner.
  • Provide exemplary customer assistance, attending and participating in training and planning sessions.
  • Adhere to company policy and assigned standards of performance, and perform other duties as assigned by supervisor.
Requirements
  • High School diploma or equivalent required.
  • 0-2 years' experience in a related field.
  • Some college preferred.
Preferred Qualifications
  • Strong PowerPoint skills, with ability to creatively use graphics to create PowerPoint presentations.
  • Strong customer service skills, with ability to effectively respond to questions from managers, colleagues, and customers.
  • Ability to read, analyze, and interpret sales demographics information and creative layouts.
  • Must have the ability to generate reports, business correspondence, and presentations.
  • Strong communication skills, with ability to effectively respond to questions from managers, colleagues, and customers.
  • Must have the ability to calculate figures related to the advertising rate packages.
  • Proficient use of Microsoft Office (Excel, Word, Outlook, and PowerPoint).
  • Must have the ability to learn new software programs, such as ad order entry and customer relations management software.
  • Must have good organizational skills and the ability to meet deadlines.
  • Keyboarding skills.
What We Offer
  • Professional development opportunities.
  • Full benefits, including medical, dental, and vision.
  • Retirement savings plan with company match.

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