Patient Services Coordinator

2 weeks ago


Monroe, Michigan, United States ProMedica Full time
Job Title: Patient Registration Specialist

Company: ProMedica
Employment Type: Full Time
Shift: Days

Job Overview:
As a Patient Registration Specialist, you will be responsible for efficiently registering and pre-registering patients for medical services across various departments including clinics, laboratories, inpatient, outpatient, and emergency services. Your role is crucial in ensuring a smooth patient experience from the moment they arrive.

Key Responsibilities:
  • Collect and verify demographic information from patients, ensuring accuracy and completeness.
  • Validate insurance coverage and process payments while adhering to regulatory requirements.
  • Provide assistance to patients and their families, addressing inquiries and directing them to the appropriate departments.
  • Perform clerical duties related to patient registration and maintain confidentiality in compliance with HIPAA guidelines.
  • Utilize electronic systems for insurance verification and manage patient accounts effectively.
  • Maintain a high level of professionalism and customer service, demonstrating respect for all patients.
  • Collaborate with team members to prioritize and complete daily tasks efficiently.

Qualifications:
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills are essential in a fast-paced environment.
  • Proficiency in computer applications and the ability to manage multiple tasks simultaneously.
  • Commitment to providing exceptional customer service and maintaining patient privacy.

Additional Information:
ProMedica is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on any legally protected category. We encourage individuals with disabilities to request accommodations as needed.

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