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Field Service Forklift Technician

2 months ago

Monroe, Michigan, United States Morrison Industries Full time
Morrison Industrial Equipment is currently seeking dedicated Full-Time Field Service Technicians. This role involves traveling locally to customer sites to perform essential repairs on a diverse range of equipment, with a primary focus on forklifts. Candidates must possess a valid driver's license in good standing and will undergo a pre-employment drug screening, physical examination, and background check.

Work Schedule:
Our technicians typically work Monday through Friday during first shift hours, totaling 40 hours per week, with opportunities for overtime.

Training Program:
Initial training will occur at our designated branch, lasting six weeks. Following training, technicians will be provided with a company vehicle for commuting directly from home to local customer locations. Attendance at the branch for meetings and parts procurement will still be required.

Key Responsibilities:
  • Diagnose and repair equipment malfunctions.
  • Effectively communicate necessary repairs to customers.
  • Complete work orders promptly.
  • Coordinate daily with the Parts and Service Department.
  • Maintain cleanliness and organization of the service vehicle.
  • Adhere to all safety protocols as outlined by Morrison's guidelines.
  • Consistently arrive for shifts prepared to work.
  • Perform additional duties as assigned.
Qualifications:
  • Strong customer service skills with clear communication abilities.
  • Ability to work independently while being a team player.
  • Familiarity with technology, including laptops and tablets.
  • Strong mechanical aptitude and problem-solving skills.
  • Physical capability to lift up to 50 pounds.
Benefits:
  • Comprehensive medical, dental, and vision insurance.
  • Flexible spending accounts for medical and dependent care.
  • 401K plan with company matching contributions.
  • Company-paid life insurance and optional voluntary life insurance.
  • Short-term disability benefits paid by the company, with optional long-term disability coverage.
  • Generous paid time off and holiday schedule.
  • Access to wellness resources and additional perks.
About Us:
Morrison Industrial Equipment is a family-owned business that values communication, positive attitude, and training opportunities for our employees. We pride ourselves on providing flexibility, work-life balance, competitive benefits, and opportunities for career advancement. With over 70 years of experience, we are a leading dealer in material handling equipment, offering a wide array of products including forklifts, scissor lifts, boom lifts, and floor cleaning equipment.