Customer Engagement Specialist

2 weeks ago


Hammonton, New Jersey, United States ENERGY DEFENDERS Full time
Position Overview

As a Customer Engagement Specialist at ENERGY DEFENDERS, you will play a crucial role in driving our outreach initiatives.

Key Responsibilities:
  • Initiate contact with potential clients through outbound calls to set appointments.
  • Employ both warm and cold calling strategies to connect with prospects and foster relationships.
  • Assess and qualify leads for the sales department.
  • Keep detailed and current records of all communications in our CRM system.
  • Work closely with the sales and business development teams to enhance lead generation processes.
Required Skills:
  • Excellent verbal communication skills in English (Spanish proficiency is advantageous).
  • Prior experience in technology sales or the software sector is preferred.
  • Skilled in outbound calling and familiar with warm and cold calling methods.
  • Experience with cold calling is highly beneficial.
  • Self-motivated with the ability to achieve appointment generation goals.

We are committed to providing any necessary training to support your success in this role.

Incentives:

We offer various supplemental pay options, including:

  • Bonus opportunities
  • Performance bonuses
  • Monthly contests


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