Senior Facilities Administrator

2 weeks ago


El Paso, Texas, United States Texas Department of Aging & Disability Services Full time
Job Description:

Property Manager III

Under the guidance of the Regional Business Services Manager, the Regional Business Services Officer orchestrates and implements the administrative support functions for all HHS agency initiatives within a designated regional area.

Responsibilities encompass a broad spectrum of facility support tasks, including but not limited to facility leasing and administration, spatial planning, overseeing office relocations, conducting safety and security assessments, coordinating maintenance activities, initiating and managing contracts, and asset oversight, among various other responsibilities aimed at ensuring the seamless operation of regional client service programs.

Provides advisory services, direction, and technical support to clients within agency programs. Evaluates program requests and formulates action plans to fulfill or surpass requirements.

Engages with contractors, lessors, public officials, and both internal and external agency representatives to troubleshoot issues and guarantee uninterrupted service delivery in support of HHS regional initiatives.

Conducts on-site evaluations and operational analyses in assigned regional office locations to gather data, identify trends, resolve issues, and ensure adherence to building regulations, safety standards, and other relevant facility criteria.

Compiles reports of findings and proposes enhancements to procedures and the initiation of new practices. Plans, assigns, and/or supervises the work of others. Operates under limited supervision, exercising considerable discretion and independent judgment.

Essential Job Functions:

Maintains regular and predictable attendance in accordance with agency leave policies and performs additional duties as assigned.


Conducts routine visits to local/field offices to carry out facility assessments; ensures that all emergency and routine building issues and safety concerns are identified and addressed promptly; provides guidance and training to Local Office Coordinators (LOC) on available RAS services, how to request assistance, supplies and/or equipment, and the proper monitoring and reporting of safety or security issues; manages all service requests and resolves facility-related concerns for assigned offices, including coordinating purchases, contracting repair or maintenance services, initiating emergency or security incident management, addressing accessibility or safety issues, and intervening on vendor or lessor performance matters; fosters productive relationships with LOCs to ensure effective RAS service delivery to programs (40%)

Evaluates and reviews space utilization among agencies at assigned offices to identify efficiencies; collaborates with programs on requests for additional space, assessing options for relocation, expanding space, or securing new leases; implements RAS space allocation guidelines across all agencies; recommends the most cost-effective solutions to program and RAS management; oversees space projects through to completion, coordinating necessary actions with HHS Facility Management and Leasing (FML), Texas Facility Commission (TFC), agency program management, lessors, contractors, purchasers, inspectors, movers, and agency telecom and IT support.

(20%)

Develops specifications for services and oversees service contracts for regional offices to align with program agency objectives; service contracts encompass janitorial, security, locksmith, electrical, plumbing, HVAC, freight/shipping/postage meters, office equipment supply and maintenance, and carpet cleaning (15%)

Collaborates with RAS warehouse and asset management personnel to arrange the collection, transfer, and appropriate disposition of agency records and surplus furniture and equipment.

Assists in annual inventory, locating, scanning, and reconciling reports on controlled assets. (10%)

Aids in the development and implementation of policies, procedures, and special projects to enhance RAS service delivery or address regional program needs.

Prepares reports, participates in workgroups, provides technical assistance, manages emergency tasks and assignments, and performs other duties as required to support efficient regional programs serving the public.

(10%)

Assigns and supervises the work of other support staff in Business Services. (5%)

Knowledge Skills Abilities:

Familiarity with local, state, and federal laws and regulations pertinent to business services, facility operations, contract management, and procurement.


Understanding of the principles, practices, and techniques of facility management, contract development and management, leasing, and state purchasing.

Knowledge of the programs of the Texas Health & Human Services agencies.

Proficiency in planning, organizing, implementing, and evaluating large, multifaceted projects and program support activities.

Competence in effective communication, including negotiation, conflict resolution, consultation, training, and report preparation.

Proficiency in the use of standard agency computer hardware and software such as Microsoft Office Suite.

Ability to manage multiple tasks with competing deadlines and deliver quality results with a sense of urgency.

Capability to respond to emergency situations (even after hours) that could impact employee and client safety, taking corrective action to resolve issues.


Ability to identify problems, assess options, and implement effective solutions.

Ability to communicate effectively both orally and in writing.

Ability to exercise sound judgment and make decisions in accordance with established policies and procedures.

Ability to establish and maintain effective working relationships with customers, peers, management, and external contacts.

Willingness to travel locally and across the state, which may include overnight stays.

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