Client Relations Specialist
2 weeks ago
Company Overview
Hartland Lubricants & Chemicals is a family-owned distributor of lubricants and chemicals, established in 1960. We cater to a diverse range of clients, including automotive, commercial, and industrial sectors across the upper Midwest. Our employees' varied backgrounds and experiences form the backbone of our business, fostering an entrepreneurial culture that encourages innovative solutions and growth.
Position Summary
The Customer Account Coordinator will play a vital role in enhancing the customer experience for our existing clients. This position involves preparing product quotations, managing client relationships, and collaborating closely with the sales team. The ideal candidate will be organized, detail-oriented, and possess strong customer service skills.
Main Responsibilities Include:
- Manage existing accounts by processing orders efficiently.
- Build and maintain positive business relationships to ensure ongoing sales.
- Resolve customer issues promptly to enhance the overall customer experience.
- Coordinate sales activities with team members and other departments.
- Regularly communicate with the Sales Manager to align strategies.
- Stay informed about market trends and competitive behaviors.
- Opportunity for professional growth and technical skill development.
Qualifications
- A college degree or equivalent experience in Business, Sales, or Marketing.
- Proficient in Microsoft Office and other computer applications.
- Strong customer service orientation.
- Able to thrive in a fast-paced work environment.
- Excellent verbal and written communication skills.
- A valid state driver's license.
Benefits
We offer competitive compensation along with a comprehensive benefits package, including:
- Medical benefits with options for traditional PPO or high deductible health plans.
- Dental coverage, including orthodontia for children.
- Retirement plan with pre-tax and Roth 401(k) contributions, along with employer profit sharing.
- Group term Life and Accidental Death and Dismemberment (AD&D) insurance.
- Disability insurance, including paid sick leave and both short and long-term disability.
- Paid vacation and holidays.
We are an Equal Opportunity/Affirmative Action Employer, welcoming applicants from all backgrounds.
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