Rental and Events Coordinator
1 day ago
About the Role:
The Rental & Events Manager will be responsible for developing, planning, and executing museum events, including facility rentals, corporate events, and convention events. This role requires a strategic thinker with excellent communication and organizational skills, and a passion for creating unforgettable experiences for our visitors.
Key Responsibilities:
- Develop and implement marketing plans to exceed revenue goals
- Create innovative concepts to enhance visitor experiences and generate revenue
- Actively market the museum's services to corporate, convention, business, and special markets
- Collaborate with the Learning & Visitor Experience department for special event programming
- Manage event booking details, contracts, calendar, and communication with clients
- Maintain accurate booking and payment records in the sales management system
- Coordinate with Accounting for accurate tracking of event-related fees and invoicing
- Monitor customer feedback, implement adjustments, and communicate concerns to relevant departments
- Accurately report event revenue and expenses
- Represent the museum at community events to enhance visibility and attract event bookings
Event Management:
- Plan, schedule, and oversee all aspects of event execution
- Maintain event supply inventory
- Serve as the primary liaison with internal departments for event-related matters
- Serve as Onsite Manager for various events, including but not limited to facility rentals
- Perform other duties as needed to support the museum's mission and goals
Requirements:
- Bachelor's degree or equivalent experience in event management
- Minimum of 3 years of relevant experience in sales and event management required
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Valid driver's license and reliable transportation for off-site events and meetings
- Exceptional communication skills and proficiency in organizational and time management
- Must be willing to work during weekends, evenings, and holidays as required
- Creative thinking and problem-solving skills
- Professional demeanor with a keen eye for detail
- Customer-focused with the ability to be reasonable and flexible
- Ability to manage and organize a high volume of inquiries via email and phone
- Ability to work effectively both in a team and independently
- Self-motivated, energetic, and capable of thriving in a fast-paced environment with minimal supervision
Benefits:
- Free parking
- Free admission to the Museum for family
- Group medical, dental, and/or vision insurance options
- Vacation, personal, and sick leave
- Retirement savings with Museum match after 6 months
- Museum-provided life and disability insurance, as well as EAP, travel assistance, and grief counseling support
Physical Demands and Work Environment:
- Frequent sitting and sedentary office work, for administrative, phone, and sales duties
- Frequent standing and walking when working as the on-site manager for events
- Regularly required to communicate professionally in person, over the telephone, through email, and other electronic means
- Occasional travel may be required for off-site meetings and trade events
- Ability to occasionally lift and/or move up to 20 lbs
- No work-from-home option
- Typical noise level is moderate
- Normal weekly schedule is Monday to Friday, with some evening, weekend, and holiday work required
How to Apply:
Send your resume and cover letter to us, and let's start this journey together.
To learn more about Port Discovery Children's Museum, visit https://www.portdiscovery.org/. Port Discovery is an Equal Opportunity Employer.
Port Discovery Children's Museum conducts a criminal background check after a conditional job offer.
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