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Rental Operations Coordinator

2 months ago

Baltimore, Maryland, United States Nextcarrental Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator at Nextcarrental. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring seamless rental experiences, and driving sales growth.

Key Responsibilities:

  • Deliver exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process rental transactions, verify customer information, and ensure accurate completion of contracts.
  • Sell company programs and services to customers, maximizing sales opportunities and meeting sales goals.
  • Perform vehicle inspections, ensuring cleanliness and adherence to service delivery standards.
  • Collaborate with colleagues to achieve team goals, share knowledge, and provide support as needed.

Requirements:

  • High school diploma or equivalent required; prior sales experience preferred.
  • Valid driver's license and a clean driving record are essential.
  • Basic arithmetic calculations and ability to work effectively in a team environment.

Benefits:

  • Competitive compensation and benefits package, including medical, dental, and disability insurance.
  • Flexible scheduling and paid time off, including holidays and bereavement leave.
  • Formal on-the-job training program and opportunities for professional growth.

What We Offer:

At Nextcarrental, we value our employees and offer a dynamic work environment, opportunities for advancement, and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.