Rental and Events Coordinator

4 days ago

Baltimore, Maryland, United States The HR Team Full time
Job Title: Rental & Events Manager

About the Role:

The Rental & Events Manager will be responsible for developing, planning, and executing museum events, including facility rentals, corporate events, and convention events. This role requires a strategic thinker with excellent communication and organizational skills, and a passion for creating unforgettable experiences for our visitors.

Key Responsibilities:

  • Develop and implement marketing plans to exceed revenue goals.
  • Create innovative concepts to enhance visitor experiences and generate revenue.
  • Actively market the museum's services to corporate, convention, business, and special markets.
  • Collaborate with the Learning & Visitor Experience department for special event programming.
  • Manage event booking details, contracts, calendar, and communication with clients.
  • Maintain accurate booking and payment records in the sales management system.
  • Coordinate with Accounting for accurate tracking of event-related fees and invoicing.
  • Monitor customer feedback, implement adjustments, and communicate concerns to relevant departments.
  • Accurately report event revenue and expenses.
  • Represent the museum at community events to enhance visibility and attract event bookings.

Event Management:

  • Plan, schedule, and oversee all aspects of event execution.
  • Maintain event supply inventory.
  • Serve as the primary liaison with internal departments for event-related matters.
  • Serve as Onsite Manager for various events, including but not limited to facility rentals.
  • Perform other duties as needed to support the museum's mission and goals.

Requirements:

  • Bachelor's degree or equivalent experience in event management.
  • Minimum of 3 years of relevant experience in sales and event management required.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
  • Valid driver's license and reliable transportation for off-site events and meetings.
  • Exceptional communication skills and proficiency in organizational and time management.
  • Must be willing to work during weekends, evenings, and holidays as required.
  • Creative thinking and problem-solving skills.
  • Professional demeanor with a keen eye for detail.
  • Customer-focused with the ability to be reasonable and flexible.
  • Ability to manage and organize a high volume of inquiries via email and phone.
  • Ability to work effectively both in a team and independently.
  • Self-motivated, energetic, and capable of thriving in a fast-paced environment with minimal supervision.

Benefits:

  • Free parking.
  • Free admission to the Museum for family.
  • Group medical, dental, and/or vision insurance options.
  • Vacation, personal, and sick leave.
  • Retirement savings with Museum match after 6 months.
  • Museum-provided life and disability insurance, as well as EAP, travel assistance, and grief counseling support.

Physical Demands and Work Environment:

  • Frequent sitting and sedentary office work, for administrative, phone, and sales duties.
  • Frequent standing and walking when working as the on-site manager for events.
  • Regularly required to communicate professionally in person, over the telephone, through email, and other electronic means.
  • Occasional travel may be required for off-site meetings and trade events.
  • Ability to occasionally lift and/or move up to 20 lbs.
  • No work-from-home option.
  • Typical noise level is moderate.
  • Normal weekly schedule is Monday to Friday, however some evening, weekend, and holiday work will be necessary.

How to Apply:

Send us your resume and cover letter, and let's start this journey together.

To learn more about Port Discovery Children's Museum, visit https://www.portdiscovery.org/. Port Discovery is an Equal Opportunity Employer.


Port Discovery Children's Museum conducts a criminal background check after a conditional job offer.

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