Salesforce Program Manager

2 weeks ago


Boston, Massachusetts, United States Boston University Full time
Job Title: Salesforce Program Manager - Product and Audience Insights

We are seeking a highly skilled Salesforce Program Manager to join our Product and Audience Insights team at Boston University. As a key member of our team, you will be responsible for overseeing the implementation of new features and capabilities in our audience and donor management platforms.

The ideal candidate will have a strong understanding of the Salesforce platform and its capabilities, as well as excellent analytical and problem-solving skills. You will work closely with key stakeholders across the organization to gather and prioritize business requirements for our Salesforce platforms.

Key Responsibilities:

  • Partner with stakeholders to gather and prioritize business requirements for Salesforce platforms
  • Oversee the implementation of new features and capabilities in audience and donor management platforms
  • Ensure technical teams work aligns with business needs, goals, and objectives
  • Document and communicate platform updates and newly available capabilities to stakeholders

Requirements:

  • Bachelor's degree or equivalent experience in Business, IT, or related field
  • 5 years of experience with Salesforce or other equivalent CRM tech stack
  • Proven experience with product thinking and Salesforce systems/architecture
  • Excellent analytical and problem-solving skills, with ability to prioritize effectively and manage multiple deadlines

Work Schedule:

Monday – Friday, 09:00AM-05:00PM ET, 40 hours per week

Hybrid Flexibility: 2 Days/Week Onsite, 3 Days/Week Remote



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