Salesforce Project Manager

1 month ago


Boston, Massachusetts, United States Incapsulate Full time
Job Overview

Incapsulate is seeking a seasoned Salesforce Project Manager to lead the deployment of Enterprise Software solutions in client environments. The ideal candidate will have a strong background in IT project management, with a proven track record of delivering mission-critical systems.

Key Responsibilities
  • Strategize and maintain relationships with key stakeholders, both internal and external.
  • Lead consulting engagements from post-sales to successful project delivery, ensuring scope, deliverables, budget, client satisfaction, and business outcomes.
  • Prepare client-facing and internal deliverables, including project plans, issues/risk registers, and weekly status reports.
  • Actively lead day-to-day project execution and contribute to strategic innovation initiatives.
  • Identify opportunities to provide additional value to clients and work with the Incapsulate account team to cultivate.
  • Drive the continuous improvement of implementation methodology and service offerings based on client experiences.
  • Travel to client sites as required (approximately 30%).
Requirements
  • 5-8 years of IT project management experience.
  • Demonstrated ability to influence and consult, providing thought leadership to sponsors/stakeholders in solving governance, program/project leadership, business process, and technical problems.
  • Strong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity.
  • Experience in leading Enterprise Software deployments, ideally Salesforce solutions, in client environments.
  • Background working with Fortune 500 and/or large consulting firms deploying mission-critical systems.
  • Excellent communication skills (written and verbal).
  • Proven team player and team builder.
  • Strong organizational and analytical skills.
  • Familiarity with SaaS deployments and its supporting architecture is highly desired.
  • Public sector project leadership experience is a plus.
  • Salesforce Platform and project delivery experience is preferred.
Education
  • A BS degree or equivalent, preferably in Information Technology.
  • MBA preferred.
  • CSM, PMP, Salesforce certifications preferred.

Remote work opportunities available.



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