Patient Scheduling Coordinator

4 days ago


Downers Grove Illinois, United States Duly Health and Care Full time
About the Role

Duly Health and Care is seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team. As a Patient Scheduling Coordinator, you will be responsible for accurately and efficiently scheduling patient appointments, registering patients, and verifying insurance coverage.

Key Responsibilities
  • Scheduling Patient Appointments: Schedule patient appointments in accordance with scheduling guidelines and policies to ensure accurate outcomes for patients and doctors.
  • Registration and Insurance Verification: Accurately and timely register patients and verify insurance coverage to ensure seamless patient care.
  • Quality and Accuracy: Maintain a high level of quality and accuracy in all scheduling and registration tasks.
  • Phone Etiquette and Call Wrap-up: Answer incoming calls pleasantly and professionally, and wrap up each call appropriately.
  • Departmental Projects and Meetings: Participate in departmental projects, huddles, and meetings to ensure effective communication and collaboration.
Requirements
  • Education: High School diploma or GED required.
  • Experience: One to two years of medical office experience and previous call center and/or medical scheduling experience preferred.
  • Skills: Excellent communication and organization skills, knowledge of healthcare terminology, and basic computer program and keyboard typing knowledge.


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