Operational Technology Analyst

2 weeks ago


Houston, Texas, United States AES Full time

About AES Corporation

AES Corporation is a Fortune 500 company at the forefront of the global energy transformation, operating in 14 countries and recognized as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. Our commitment to innovation and collaboration is evident in our efforts to provide sustainable energy solutions to 25 million customers worldwide.

Position Overview

This entry-level role involves supporting the design, construction, and reliable operation of AES Clean Energy, Energy Management, SCADA, Telecommunications, and various technology systems that monitor and control renewable energy generation systems, including Solar, Wind, Battery, and Hybrid technologies. These systems are essential for effective electrical grid management.

Key Responsibilities

  • Assist in configuring, installing, operating, troubleshooting, and maintaining servers, storage solutions, network devices, and software to ensure the power grid's reliable operation.
  • Participate in on-call rotations as part of the OT support team, addressing issues such as resetting remote services, troubleshooting outages, and following established procedures for quick response and documentation.
  • Support 24/7 operations utilized by Generation field, engineering, planning, reporting, and dispatch teams.
  • Collaborate with users to leverage technology for enhancing business practices and improving customer service.
  • Engage with colleagues, vendors, and other organizations to gather and share information, advise on projects, resolve conflicts, and coordinate activities.
  • Create diagrams and documentation for current and future IT configurations.
  • Evaluate new products and services from vendors for compatibility with existing systems.
  • Ensure compliance with federal, state, and local regulations, and actively uphold AES Cybersecurity standards.
  • Perform additional duties as assigned.

Qualifications

  • Bachelor's degree in Computer Science or a related field.
  • Experience in designing and implementing virtual environments and understanding network fundamentals.
  • Strong technical knowledge of hardware, software, and overall technology.
  • Effective written and verbal communication skills.
  • Willingness to travel up to 50% and participate in on-call support.
  • 0 to 3 years of experience in operational technology.
  • Ability to qualify for a Transportation Worker Identification Credential (TWIC).

Preferred Skills

  • Familiarity with VMWare.
  • Experience in Windows server installation, configuration, and troubleshooting.
  • Knowledge of networking design, including VLANs and subnetting.
  • Strong troubleshooting skills and logical problem-solving abilities.
  • Ability to wear necessary personal protective equipment (PPE) as required.

AES is an Equal Opportunity Employer committed to diversity and inclusion, ensuring all qualified applicants receive consideration for employment without regard to any characteristic protected under applicable law.



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