Public Programs Lead Coordinator

2 weeks ago

Rochester, New York, United States The Strong Full time
Job Overview

The Strong is dedicated to providing enriching experiences for individuals of all ages, emphasizing the significance of play in personal development. The Public Programs Lead Coordinator plays a pivotal role in collaborating with colleagues to generate innovative ideas, manage program logistics, and handle administrative responsibilities related to the planning and execution of public events.

This role demands a vibrant individual who is enthusiastic about designing engaging and educational experiences for visitors. The ideal candidate will be adept at experimenting with creative concepts while maintaining a high level of organization to meet program deadlines effectively.

Key Responsibilities:
  • Collaborate with the Assistant Vice President for Education and Public Programs to conceptualize and implement public programs that are accessible and inspiring for all attendees.
  • Work alongside the director of public programs and fellow coordinators to curate a diverse and inclusive annual programming schedule, featuring signature events and recurring themed series.
  • Conduct thorough online research to support program development and related activities.
  • Strategically consider how events align with the museum's mission and their connection to collections and interpretations.
  • Oversee all logistical aspects of scheduled programs, including supply management, venue booking, setup, AV support, and coordination of external talent.
  • Recruit diverse performers and vendors, ensuring effective communication throughout the program development and execution phases.
  • Create comprehensive operations plans for events to guide all teams in setup and takedown processes.
  • Design engaging activities for each event to enhance visitor experiences.
  • Manage program budgets, obtaining quotes and establishing contracts for upcoming events.
  • Deliver exceptional service to guests, both onsite and offsite, emphasizing the museum's commitment to extraordinary guest experiences.
  • Engage with museum visitors, providing information about events, programs, and membership.
  • Assist with promotional and outreach efforts for public programs as necessary.
  • Maintain accurate documentation of procedures and processes related to program development.
  • Reflect on event facilitation to identify areas for improvement.
  • Proactively research new program ideas and suggest enhancements for existing events.
  • Demonstrate initiative in problem-solving and support team decisions.
  • Provide administrative support to the director of public programs across various projects.
  • Foster a positive work environment for new staff members.
  • Identify opportunities to assist colleagues and promote teamwork.
  • Guide and train public programs interns and volunteers.
  • Participate in required training sessions and team meetings.
Qualifications:
  • Bachelor's degree in education, museum studies, event management, or a related field.
  • Proven experience in event planning or programming, ideally within an educational or museum context.
  • Experience working with children and families.
  • Willingness to work flexible hours, including weekends as needed.
  • Commitment to diversity, equity, inclusion, and accessibility.
  • Strong interpersonal skills to manage conflicts and foster resolution.
  • Exceptional communication skills, with the ability to engage with guests effectively.
  • Creative thinking skills to develop innovative solutions.
  • Knowledge of educational program design and instructional methods.
  • Ability to work collaboratively in a team-oriented environment.
  • High energy levels to engage with guests throughout the workday.
  • Proficiency in Microsoft Office Suite, including Excel, Access, PowerPoint, and Word.

Preferred Qualifications:

  • Bilingual communication skills.
  • Experience in marketing or public relations.
  • Bachelor's degree in early childhood education, museum studies, or a related field.

The Strong is an equal opportunity employer.

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