Account Manager

6 days ago


Fort Wayne, Indiana, United States ECI Management Full time
Job Description

At ECI Management, we're committed to driving innovation and excellence in our industry. As a member of our team, we foster a culture of growth, diversity, and entrepreneurial spirit, empowering our Sales Account Associates to innovate, take calculated risks, and continuously learn and improve.

We're seeking a highly motivated Sales Account Associate to serve as the primary liaison between our esteemed clientele and their customer base. This role requires building and maintaining strong relationships with our customers, creating brand visibility, and driving sales pipeline growth through strategic partnerships.

Key Responsibilities:

  • Develop and execute sales strategies to present products and services to our customers, resulting in successful sales outcomes.
  • Deliver exceptional customer service, ensuring a positive experience for both internal and external stakeholders.
  • Meet and exceed sales targets and key performance indicators (KPIs), adhering to our Quality Assurance Department's standards.
  • Develop in-depth knowledge of our clients' products, services, sales processes, and new technologies to provide expert guidance.
  • Monitor, analyze, and manage sales projections on a daily and weekly basis, identifying areas for improvement.
  • Collaborate with our Quality Assurance Department to report sales activity, identify issues, and drive business growth and improvements.

Requirements:

  • Bachelor's degree in Communications, Marketing, Sales, or a related field is highly preferred.
  • Proven experience in a customer-facing, high-energy environment is essential.
  • Ability to multitask and manage multiple projects simultaneously.
  • Strong relationship-building skills, with the ability to connect with diverse groups of people.
  • Excellent written and verbal communication skills.
  • Thrives in a team-oriented and collaborative environment.

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