Sales Associate for HVAC Solutions

1 week ago


Jacksonville, Florida, United States The Ware Group LLC Full time
Job Overview

***Preferred experience in sales within HVAC, refrigeration, or related trades.***

Position Summary

The role involves delivering prompt and professional service to clients, encompassing sales, inventory management, order processing, pricing, product inquiries, promotional initiatives, and comprehensive customer support. Responsibilities also include maintaining the showroom through organization and cleanliness as required.

Key Responsibilities

  1. Welcome customers with a professional and friendly demeanor.
  2. Provide timely and courteous assistance by understanding customer needs and responding appropriately.
  3. Efficiently handle customer warranty claims and credit returns, ensuring all necessary documentation is completed in line with standard operating procedures.
  4. Suggest additional products to customers and accurately enter sales orders into the Sales Order Entry System. Process payments in accordance with company cash handling policies.
  5. Manage incoming customer calls, providing quotes, processing orders, and answering general inquiries.
  6. Ensure optimal product flow in the showroom by stocking, organizing, and maintaining displays according to merchandising guidelines.
  7. Reconcile daily sales transactions with payments received, adhering to the company's cash handling procedures.
  8. Identify and report obsolete or slow-moving inventory to management for potential markdowns.
  9. Maintain a professional appearance at all times.
  10. Participate in training sessions to enhance product knowledge for improved customer service.
  11. Actively promote monthly specials and promotions by reaching out to customers to drive additional sales.
  12. Notify supervisors during peak sales periods to minimize customer wait times.
  13. Perform additional tasks as required to uphold high standards of customer service through effective teamwork.

Why Choose The Ware Group LLC?

  • Competitive Compensation
  • Comprehensive Benefits Package including Health, Dental, and Vision Coverage
  • 401K Plan with Company Match
  • Tuition Reimbursement Opportunities
  • Employee Assistance Program
  • Wellness Initiatives for Employees
  • Referral Incentive Program
  • Safety Reward Program for Warehouse Staff

The Ware Group LLC is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.



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