Front Desk Associate
6 days ago
We are seeking a skilled and friendly Front Desk Associate to join our team at Residence Inn Concord, a Colwen Hotels Property. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless stay for our guests.
Key Responsibilities:- Guest Registration: Process guest check-in, confirm reservations, and assign guest rooms.
- Customer Service: Provide warm and professional welcome to all guests, respond to inquiries, and resolve any issues in a timely and courteous manner.
- Front Desk Operations: Manage the front desk, ensure check-in and check-out is timely, and maintain knowledge of hotel policies, rates, discounts, and special offers.
- Communication: Coordinate with Housekeeping Department to track room readiness and communicate guest requests and concerns.
- Payment Processing: Process all payments types, including charges, cash, checks, debit or credit cards.
- Confidentiality: Discreetly handle confidential guest information.
- Experience: One year of related experience, hotel preferred.
- Language: Bilingual - English/Spanish.
- Skills: Excellent verbal and written communications skills, strong organizational skills, and attention to detail.
- Availability: Willingness to work 7-day rotational work schedule, including nights, weekends, and holidays.
- Insurance: Company-funded HRA, dental insurance, vision insurance, and flexible spending accounts.
- Perks: Paid time off programs, employee assistance program, 401K plan with employer match, hotel discount travel program, and exclusive associate discounts.
Colwen Hotels is an equal opportunity employer. We are committed to providing a diverse and inclusive work environment.
-
Front Desk Associate
2 weeks ago
Concord, Massachusetts, United States Colwen Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Residence Inn Concord, a Colwen Hotels Property. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless stay experience for our guests.Key...
-
Rehabilitation Front Desk Coordinator
2 weeks ago
Concord, Massachusetts, United States Emerson Hospital Full timeJob SummaryThe Rehabilitation Front Desk Coordinator is a vital member of the Emerson Hospital team, serving as a liaison between patients and healthcare providers. This role requires exceptional communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesPatient Communication: Respond to patient...
-
Rehabilitation Front Desk Coordinator
2 weeks ago
Concord, Massachusetts, United States Emerson Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Rehabilitation Front Desk Coordinator to join our team at Emerson Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk OperationsManage high call...
-
Rehabilitation Front Desk Coordinator
2 weeks ago
Concord, Massachusetts, United States Emerson Hospital Full timeJob SummaryWe are seeking a highly organized and detail-oriented Rehabilitation Front Desk Coordinator to join our team at Emerson Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk OperationsManage high call...
-
Customer Service Representative
2 weeks ago
Concord, Massachusetts, United States Town of Concord Massachusetts Full timeJob Summary: We are seeking a highly organized and detail-oriented Office Assistant to provide exceptional front desk services to our customers at the Town of Concord Massachusetts.Key Responsibilities:Provide excellent customer service to internal and external customersManage front desk operations, including answering phones, responding to emails, and...
-
Community Relations Associate
2 weeks ago
Concord, Massachusetts, United States Senior Living Residences Full timeJob SummaryWe are seeking a skilled and compassionate Front Desk Receptionist to join our team at Senior Living Residences. As the first point of contact for our residents and visitors, you will provide exceptional customer service, manage phone calls, and perform administrative duties with a high level of accuracy and attention to detail.Key...
-
Rehabilitation Services Coordinator
2 weeks ago
Concord, Massachusetts, United States Emerson Hospital Full timeJob SummaryWe are seeking a highly skilled and organized Rehabilitation Services Coordinator to join our team at Emerson Hospital. As a key member of our front desk team, you will play a vital role in ensuring seamless communication between patients, families, and healthcare providers.Key ResponsibilitiesCommunication and Coordination: Act as a liaison...
-
Rehabilitation Services Coordinator
2 weeks ago
Concord, Massachusetts, United States Emerson Hospital Full timeRehabilitation Front Desk CoordinatorEmerson Hospital seeks a skilled and compassionate Rehabilitation Front Desk Coordinator to join our team. As a key member of our rehabilitation network, you will serve as a liaison between patients and our medical and rehabilitation providers.Key Responsibilities:Manage high call volumes and direct patient...
-
Receptionist and Administrative Support
4 weeks ago
Concord, Massachusetts, United States Town of Concord Massachusetts Full timeDepartment: Human Services - Recreation Division Salary Grade: Misc-2 Reports To: Membership Coordinator FLSA Status: Non-Exempt Appointed By: Town Manager GENERAL SUMMARY:The Front Desk Office Assistant plays a crucial role in delivering exceptional customer service at the front desk. This position involves providing assistance to visitors and residents,...
-
Receptionist and Administrative Support
4 weeks ago
Concord, Massachusetts, United States Town of Concord Massachusetts Full timeDepartment: Human Services - Recreation Division Salary Grade: Misc-2 Reports To: Membership Coordinator FLSA Status: Non-Exempt Appointed By: Town Manager GENERAL SUMMARY:The Front Desk Office Assistant plays a crucial role in delivering exceptional front desk services. This position involves engaging with the public, providing information, and assisting...
-
Hospital Security Specialist
2 weeks ago
Concord, Massachusetts, United States Allied Universal Full timeHospital Security Specialist **Job Summary:** As a Security Guard at Allied Universal, you will be responsible for maintaining the front desk phone system, responding to caller inquiries, and greeting visitors. You will also be responsible for directing calls as appropriate and taking accurate messages. **Key Responsibilities:** * Maintain front desk...
-
Front Desk Coordinator
4 days ago
Concord, Massachusetts, United States Boston IVF Full timeJob SummaryBoston IVF is seeking an experienced Receptionist to join our team at our new fertility center in Concord, MA. As a key member of our administrative team, you will be responsible for providing exceptional patient care and support to our patients and staff.Key ResponsibilitiesPrepare clinical schedules and administrative preparation within our EMR...
-
Receptionist and Administrative Support
4 weeks ago
Concord, Massachusetts, United States Town of Concord Massachusetts Full timeDepartment: Human Services - Recreation Division Salary Grade: Misc-2 Reports To: Membership Coordinator FLSA Status: Non-Exempt Appointed By: Town Manager GENERAL SUMMARY:The Front Desk Office Assistant is responsible for delivering exceptional front desk services. This role encompasses a variety of administrative tasks aimed at enhancing customer...
-
Reception Coordinator
4 weeks ago
Concord, Massachusetts, United States Complete Staffing Inc Full timePosition: Front Desk CoordinatorCompensation: $22-25/hour based on experienceWork Schedule: Monday to Friday, 8AM – 4:00PMQualifications:- Minimum of 2 years of experience in a front desk role within a dental or medical environment- Familiarity with medical and dental insurance processes- Proficient in using an EMR system (OMS Vision preferred)- Ability to...
-
Rehabilitation Services Coordinator
2 weeks ago
Concord, Massachusetts, United States Emerson Hospital Full timeJob SummaryWe are seeking a highly skilled and organized Rehabilitation Services Coordinator to join our team at Emerson Hospital. As a key member of our front desk team, you will play a vital role in ensuring seamless communication between patients, families, and healthcare providers.Key Responsibilities:Provide exceptional patient care and support,...
-
Senior Practice Operations Coordinator
4 weeks ago
Concord, Massachusetts, United States LifeStance Health Full timePosition Overview: The Senior Practice Operations Coordinator plays a pivotal role in managing the daily functions of the front office for designated practice locations, ensuring exceptional service delivery to both in-person and remote patients as well as healthcare professionals. EMPLOYEE BENEFITS As a valued full-time member of LifeStance Health, you will...
-
Customer Service Representative
2 weeks ago
Concord, Massachusetts, United States Senior Living Residences Full timeJob Summary:The Front Desk Receptionist is a vital member of our community team, responsible for providing exceptional customer service and support to our residents and staff. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Customer Service: Greet visitors, respond...
-
Office Support Specialist
3 weeks ago
Concord, Massachusetts, United States Town of Concord, MA Full timeJob SummaryThe Town of Concord, MA is seeking a highly skilled and customer-focused individual to fill the role of Office Assistant. This position will provide exceptional front desk services at our Swim & Fitness and/or Hunt facility, ensuring a positive and welcoming experience for patrons.Key ResponsibilitiesProvide exceptional customer service to patrons...
-
Customer Service Representative
3 weeks ago
Concord, Massachusetts, United States Town of Concord, MA Full timeJob SummaryThe Town of Concord, MA is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Office Assistant. This is a part-time position that requires exceptional communication and interpersonal skills to provide top-notch service to our patrons.Key ResponsibilitiesProvide exceptional customer service to patrons in...
-
IT Support Specialist
2 weeks ago
Concord, Massachusetts, United States Emerson Hospital Full timeJob SummaryThe IT Support Specialist at Emerson Hospital plays a vital role in ensuring the smooth operation of the hospital's end-user desktop computing environment. Reporting to the ServiceDesk Manager, this position is responsible for providing technical support and troubleshooting services to hospital staff.Key ResponsibilitiesReceive, log, and triage...