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Receptionist and Administrative Support

2 months ago

Concord, Massachusetts, United States Town of Concord Massachusetts Full time

Department:
Human Services - Recreation Division

Salary Grade:
Misc-2

Reports To:
Membership Coordinator

FLSA Status:
Non-Exempt

Appointed By:
Town Manager

GENERAL SUMMARY:
The Front Desk Office Assistant plays a crucial role in delivering exceptional front desk services. This position involves engaging with the public, providing information, and assisting with various administrative tasks.

KEY RESPONSIBILITIES:
1. Greet and assist visitors in a professional manner.
2. Manage incoming calls and direct them appropriately.
3. Maintain accurate records and documentation.
4. Support the Membership Coordinator with various administrative duties.
5. Ensure a welcoming and organized front desk environment.

SKILLS AND QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Proficiency in office software and equipment.
- Ability to multitask and prioritize effectively.
- Customer service-oriented mindset.

WORK ENVIRONMENT:
This position is based in a dynamic office setting, requiring interaction with the public and collaboration with team members.