Receptionist and Administrative Support
1 week ago
Department:
Human Services - Recreation Division
Salary Grade:
Misc-2
Reports To:
Membership Coordinator
FLSA Status:
Non-Exempt
Appointed By:
Town Manager
GENERAL SUMMARY:
The Front Desk Office Assistant is responsible for delivering exceptional front desk services. This role encompasses a variety of administrative tasks aimed at enhancing customer satisfaction and operational efficiency.
Key Responsibilities:
1. Greet and assist visitors in a professional manner.
2. Manage incoming calls and direct them appropriately.
3. Provide information regarding services and programs offered.
4. Maintain an organized and welcoming front office environment.
5. Support the Membership Coordinator with administrative duties as needed.
Qualifications:
1. Strong communication and interpersonal skills.
2. Proficiency in office software and equipment.
3. Ability to multitask and prioritize effectively.
4. Previous experience in customer service or administrative roles is preferred.
This position plays a crucial role in ensuring a positive experience for all visitors and contributes to the overall success of the Town of Concord Massachusetts.
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