Rehabilitation Services Coordinator

7 days ago


Concord, Massachusetts, United States Emerson Hospital Full time
Rehabilitation Front Desk Coordinator

Emerson Hospital seeks a skilled and compassionate Rehabilitation Front Desk Coordinator to join our team. As a key member of our rehabilitation network, you will serve as a liaison between patients and our medical and rehabilitation providers.

Key Responsibilities:

  • Manage high call volumes and direct patient reception
  • Communicate effectively with medical and rehabilitation providers
  • Prioritize patient care and expectations in a fast-paced environment
  • Maintain a calm and professional demeanor
  • Ensure efficiency and exemplary patient satisfaction

Requirements:

  • Associates degree or medical certification preferred
  • 2-3 years' experience in patient or customer service role
  • Proven patient/customer service skills with a focus on quality and efficiency
  • Ability to multitask in a fast-paced environment
  • Proficient in Microsoft Word/Outlook
  • Knowledge of Redock strongly preferred

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].



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