Customer Service Representative
3 days ago
Job Summary:
The Front Desk Receptionist is a vital member of our community team, responsible for providing exceptional customer service and support to our residents and staff. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Customer Service: Greet visitors, respond to resident inquiries, and provide information about our community and services.
- Administrative Support: Manage resident transportation and outing schedules, assist with administrative tasks, and maintain accurate records.
- Communication: Effectively communicate with residents, staff, and external partners to ensure seamless operations.
- Teamwork: Collaborate with colleagues to achieve team goals and objectives.
Requirements:
- Technology: Proficient in email and calendar management.
- Physical Requirements: Ability to stand, sit, bend, and transfer residents (with and without assistance).
- Communication: Excellent communication and interpersonal skills.
- Punctuality & Reliability: Consistently meet deadlines and deliver high-quality results.
What We Offer:
- Competitive Pay: Rates start at $18 per hour.
- Benefits: Comprehensive benefits program, including commuter benefits, meal discounts, and professional development opportunities.
- Work-Life Balance: Flexible scheduling to support work-life balance.
Senior Living Residences (SLR) is an Equal Opportunity Employer: We value diversity and inclusion in the workplace and are committed to creating a welcoming environment for all associates and residents. We do not discriminate on the basis of race, color, religious creed, sex, sexual orientation, gender identity or expression, marital status, pregnancy, national origin, ancestry, age, disability, veteran or military status, disability, genetic information, or the result of genetic testing or any other characteristic protected by state, federal, or local law.
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