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Client Service Associate
2 weeks ago
Are you seeking a role that offers a healthy work-life balance with a standard 40-hour work week, a supportive team environment, paid time off, and recognized holidays? Do you thrive on engaging with community members, fostering trusted relationships, and assisting them with their financial objectives? At Zeal Credit Union, we provide the opportunity to do just that, along with many additional benefits.
About Zeal Credit Union:
At Zeal Credit Union, our commitment to our members drives us, and we strive daily to support them in reaching their financial aspirations. Being part of Zeal is more than just a job; it is a vocation. What does it take to be a part of our team? It requires Character, Empathy, and Passion. These values are not merely words; they form the foundation of our brand and the guiding principles of our operations.
The Role:
We are in search of a Full-Time Client Service Associate for our Southfield branch to become a valued member of our Zeal Credit Union family.
If you possess the qualifications outlined below, this Client Service Associate - Southfield position may be an excellent fit for you:
- A minimum of 6 months of experience in Customer Service
- A genuine passion for assisting others and a desire to work collaboratively with people
- A knack for problem-solving and taking initiative to provide solutions for our members
- Exceptional Communication Skills
- Strong Attention to Detail
- A High School Diploma or equivalent
Preferred Qualifications:
- Experience in a financial institution
- Background in sales and cash handling
- Experience with loans
Key Responsibilities of the Client Service Associate:
- New Account Specialist: Open new accounts and manage existing ones, providing members with all necessary information for membership.
- Loan Specialist: Gather and submit member information for loan applications and facilitate loan disbursements.
- Directly assist members with their financial needs, including transaction processing, account inquiries, and product/service information.
- Balance the teller drawer
- Promote and cross-sell Credit Union products and services tailored to members' needs.
- Manage balancing and posting of the ATM
- Consistently achieve or surpass established sales targets.
Work Schedule:
Monday to Friday with designated hours throughout the week.
Zeal Credit Union is dedicated to providing equal employment opportunities to qualified individuals regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other categories protected by law.
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