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Senior Client Relationship Manager

2 months ago

Southfield, Michigan, United States Comau Full time
Position Overview

The Senior Client Relationship Manager plays a pivotal role in fostering the expansion of the product line and identifying new business opportunities within the industrial sector. This position focuses on building and nurturing client relationships while driving sales growth.

Key Responsibilities

The primary responsibilities include:
  • Developing and sustaining robust client relationships through exceptional service and a deep understanding of client requirements and Comau's offerings.
  • Taking initiative to proactively address client needs.
  • Facilitating the swift resolution of client issues and concerns to enhance satisfaction.
  • Meeting established sales objectives and delivering results within the designated timeframe.
  • Evaluating market potential, monitoring sales performance, and generating status reports.
  • Providing management with insights on client needs, challenges, interests, competitive landscape, and opportunities for new products and services.
  • Engaging in continuous improvement based on feedback.
  • Representing Comau at industry trade shows, events, and demonstrations.
  • Assisting in the development of channel partnerships and evaluating their performance.
  • Communicating future purchasing trends to management and advising on upcoming product innovations and special promotions.
Are You the Right Fit?

Essential Knowledge and Skills
  • Passion for the organization and its growth prospects.
  • Experience in a B2B sales environment.
  • Strong organizational abilities with a knack for prioritizing tasks.
  • Outstanding written and verbal communication skills.
  • Fundamental engineering knowledge.
  • Understanding of customer strategy.
  • Familiarity with sales methodologies.
  • Insights into marketing strategies.
  • Comprehensive knowledge of sales tools.
  • Strategic business acumen.
  • Expertise in account management and development.
  • Proficiency in budgeting and forecasting.
  • Competitor analysis skills.
  • Contract negotiation experience.
  • Effective interpersonal communication.
  • Negotiation skills.
  • Basic project management knowledge.
  • Financial budgeting essentials.
  • Project planning and oversight capabilities.
  • Understanding of Comau products and solutions.
  • Familiarity with internal processes and procedures.
  • Risk management in projects.
  • Ability to work independently and take ownership.
  • Customer-centric mindset.
  • Strong planning, preparation, and execution skills.
  • Openness to innovation and change.
Qualifications
  • Bachelor's degree in Engineering or Business Administration.
Experience Requirements
  • A minimum of 2 years of experience in Industrial Automation Sales or B2B product sales.
  • Knowledge of automated warehouse solutions, robotics integration, and material handling systems.