Customer Support Professional
2 days ago
At Mass Markets, our goal is to provide exceptional customer service. As a Customer Service Representative, you will be responsible for handling inbound and outbound contacts in a courteous and professional manner.
About the JobWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. This role involves ensuring first call resolution through effective problem-solving and call handling.
Key Responsibilities- Handle inbound and outbound contacts in a timely and professional manner
- Research systems to find missing information as applicable
- Coordinate with other departments to resolve issues as applicable
- Accurately document and process customer claims in appropriate systems
We offer an estimated salary of $45,000 - $55,000 per year, depending on experience, plus a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth.
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Energy Customer Support Professional
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Support Professional
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Phone Support Professional
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Customer Support Specialist
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Savannah, Georgia, United States Mass Markets Full timeJob Title: Customer Support SpecialistYou will be working as a Customer Support Specialist at Mass Markets, where you will handle inbound and outbound contacts in a courteous, timely, and professional manner. Your primary goal is to ensure first call resolution through effective problem-solving and call handling. You will also research systems to find...
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Phone Support Professional
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Customer Support Specialist
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Savannah, Georgia, United States Mass Markets Full timeJob OverviewMass Markets is seeking a highly skilled Customer Support Specialist to join their team. As a Customer Service Agent at Mass Markets, you'll be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key Responsibilities:Ensure first call resolution through problems solving and effective call...
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Customer Service Professional
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Savannah, Georgia, United States Mass Markets Full timeJob Summary: Mass Markets is seeking a skilled Customer Service Professional to handle inbound and outbound contacts in a timely and professional manner. As a key member of our team, you will be responsible for ensuring first call resolution through effective call handling and problem solving.Main Responsibilities:• Handle inbound and outbound contacts...
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Customer Service Professional
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Technical Support Professional
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Savannah, Georgia, United States MCI Careers Full timeYour ResponsibilitiesHandle inbound and outbound contacts in a courteous, timely, and professional mannerEnsure first call resolution through problems solving and effective call handlingResearch systems to find missing information as applicable; coordinate with other departments to resolve issues when neededAs a Customer Service Team Member, you will also be...
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