Customer Service Professional
2 days ago
About Mass Markets
Mass Markets is a company that offers various services to its customers. Our team is looking for a Customer Service Professional to join our ranks.
The estimated salary for this position is around $45,000 per year.
Job Description:
- Handle inbound and outbound contacts in a courteous, timely, and professional manner;
- Ensure first call resolution through problems solving and effective call handling;
- Research systems to find missing information as applicable;
- Coordinate with other departments to resolve issues as applicable;
- Accurately document and process customer claims in appropriate systems.
Benefits of Working at Mass Markets
We offer a dynamic work environment and opportunities for growth and development.
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