Customer Care Professional

3 weeks ago


Savannah, Georgia, United States MCI Careers Full time
Job Description

We are looking for a Customer Care Professional to join our team at MCI Careers. As a Customer Care Professional, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Listen to customers, understand their needs, and resolve customer issues
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
  • Follow the processes of the Client program and perform all tasks in a courteous and professional manner
  • Utilize systems and technology to complete account management tasks
Benefits

We offer a competitive salary range of $11.10 - $16.10 per hour, paid time off, regular raises, advancement opportunities, and a fun, engaging work environment. Our employees also enjoy medical, dental, and vision coverage options, cash and prize contests, and more.



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